Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (61) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 117 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 85 reviews)); "great benefits and recognition." ((in 49 reviews)); "Development opportunities" ((in 34 reviews)); "Colleagues and Customers are great." ((in 26 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"I will assume that’s a no? Again poor management." ((in 35 reviews)); "Over the last few months, it has become evident that managers don't seem to care." ((in 26 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 13 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews)); "They will stop at nothing to make more money." ((in 7 reviews))

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HomeServe

HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

4.0

Nov 1, 2022

Great place to work. Pay is way below market.

Business technology analyst

Recommend

CEO approval

Business Outlook

Pros

Atmosphere and the people work here.

Cons

The pay is very shocking.

4.0

Oct 31, 2022

Great people/culture career progression could be better

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

Co-workers Line management Work is relatively challenging Development opportunities - apprenticeships & stretch projects

Cons

Career progression is lacking, the culture of "its who you know", still very much feels like it still exists, which is unfortunate as HomeServe is a nice place to work.

4.0

Oct 31, 2022

Great place to work

Head of reward

Recommend

CEO approval

Business Outlook

Pros

The pace is fast, the variety of work is stretching and equally challenging. The people and culture are what make Homeserve a great place to work

Cons

Can be a challenging place to work due to the fast pace

Viewing 151 - 153 of 1,142 Reviews

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Jobs at HomeServe

Comfort Advisor - HVAC Residential Sales Rep