Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (61) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 111 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 86 reviews)); "great benefits and recognition." ((in 50 reviews)); "Management are approachable and friendly regardless of peer ranking one big family" ((in 35 reviews)); "Development opportunities" ((in 34 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"Over the last few months, it has become evident that managers don't seem to care." ((in 25 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 14 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews)); "They will stop at nothing to make more money." ((in 7 reviews))

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HomeServe

HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Sep 20, 2022

Great company to work for

Customer service administrator

Recommend

CEO approval

Business Outlook

Pros

- Good pay - Good delegation of tasks -Engagement

Cons

Working weekend shifts every other weekend

2.0

Sep 9, 2022

Terrible management

Plumber

Recommend

CEO approval

Business Outlook

Pros

Paid on time, literally it

Cons

So the way promoting works is who ever is the managers pet at the time gets the job, so you end up with incompetent people at the top! Even heard the manager of the south west at the time threaten to manage engineers out the company as they wouldn’t bend to his will

4.0

Sep 2, 2022

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not much bureaucracyfor engineers and everyone I met was friendly and supportive. Good benefit package and work life balance.

Cons

Career progression can be a bit limited but still possible

Viewing 160 - 162 of 1,142 Reviews

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Jobs at HomeServe

Comfort Advisor - HVAC Residential Sales Rep