HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Feb 2, 2022

Stay away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with

Cons

Terrible money, under £20k which I'm surprised is even legal. Constantly having to take call after call, often from angry/abusive customers. Monitored on everything, even going to the toilet. Chronically understaffed which meant calls were always queuing. It just made better business sense for them to overwork their staff and make customers wait on hold than it did to employ more people. Barely any opportunity for advancement

Viewing 199 - 201 of 1,142 Reviews

Glassdoor has 1,259 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.