Homebase reviews

3.5

64% would recommend to a friend

(119 total reviews)
avatar

John Waldmann

66% approve of CEO

68% positive business outlook

Homebase has an employee rating of 3.5 out of 5 stars, based on 119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Homebase employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

119 reviews
2.0
Sep 28, 2021

They don't care about employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When the business is good, the work environment is good

Cons

1. When the pandemic happened 60% of the company was laid off. The management has promised that they would hire people back. The business took only 6% revenue hit, nobody was hired back (whereas their direct competition kept their team intact) 2. Pay inequality - some people are getting paid much less than others at the same position

avatar
Homebase Response
4y
I'm really sorry that's how you feel over a year later, but I appreciate the feedback. You know we care deeply about our team, and we do our best, even in very challenging times. We've been very open with the challenges we and our customers faced last year. In April of 2020, over 60% of our customers were closed, with no idea when they would re-open. It was heartbreaking. Like many companies faced with extreme uncertainty, including tens of thousands of our small business customers, we made a very painful decision and said goodbye to a tremendous number of great people--close to 30% of the company. It was certainly the toughest decision I've ever faced as a CEO, and I hope we never have to go through that again. As things recovered, we actually have hired a number of people back to the team, which has been awesome. Many others were happily employed in new jobs, and we're excited for them there (though we miss them). But last year also forced a restructure of a lot of our team, which meant we didn't have the same positions available for everyone. We're very fortunate to be in a different position now to be investing to help Main Street recover and thrive. We are actively hiring and growing to serve small businesses, but it doesn't make the pain of last year any better. In regards to pay equality, we take our pay and benchmarking very, very seriously here. We are rigorous in our offer process, and continue to do bi-annual reviews to make sure that we are paying in-line with our comp benchmarks, and to review levels across the company. Fairness is a core operating principle for our compensation practice, and will always be.
2.0
Apr 25, 2025

The worst company I’ve worked for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co workers They fed you

Cons

Management (they weren’t trained well enough to even be a manager) Cliques Catty behavior No transparency

2.0
Nov 22, 2022

Toxic mess.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Committed colleagues that truly care about the customers they are building for. Product that is well liked by customers. Remote culture, some fun company events.

Cons

-Chaos is constant. -Senior management does not trust the teams in place to do anything. -Lack of direction and decision making. -Rampant favoritism. -Burn out rate is alarming. -Management set’s employees up to fail. -Untrustworthy GM’s that whine and cry to get their way. No you’re not paranoid & yes they are talking about you. -Executives that micromanage unimpactful details yet are unavailable when high pressure stakes are on. -Zero work life balance. All zoom all day.

Viewing 4 - 6 of 119 Reviews

Glassdoor has 133 Homebase reviews submitted anonymously by Homebase employees. Read employee reviews and ratings on Glassdoor to decide if Homebase is right for you.