Does Hornblower Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Hornblower Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Hornblower Group. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Hornblower Group?

42% of Hornblower Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hornblower Group 2.9 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hornblower Group?

Deckhand (23) , Captain (14) , Steward (13) , Server (12) , Software Engineer (9) , Bartender (7) , Sales Manager (7) , Server/Waiter (6) , Manager (5) , Reservations Agent (5) , Server/Bartender (5) , Event Manager (4) , First Mate (4) , Customer Service (3) , Stewardess (3)

What are the pros of working at Hornblower Group according to real employee reviews?

"Great people and boat life!!" ((in 15 reviews)); "Coworkers are great and make it an amazing place to work." ((in 7 reviews)); "Free food typically after charters." ((in 7 reviews)); "Great staff, help when needed was always provided." ((in 6 reviews)); "Great benefits for full time employees" ((in 5 reviews))

What are the cons of working at Hornblower Group according to real employee reviews?

"4. Poor Management." ((in 31 reviews)); "low pay and you have to work weekends" ((in 26 reviews)); "Long hours and get out late" ((in 8 reviews)); "No Communication from upper management, Secretive, Lies, Witholding information" ((in 5 reviews)); "Favoritism is obvious and easy to spot." ((in 5 reviews))

What are the top reviewed Hornblower Group locations?

San Francisco , New York , San Diego , Boston , Chicago , Marina del Rey , Newport Beach , Norfolk , Brooklyn , Washington , Los Angeles , Westlake Village , Oakland , Jersey City , Newark , Alexandria , Arlington , New City , Chelsea , Sacramento , Chula Vista , National City , Berkeley , Westlake , Steilacoom , Philadelphia , Baltimore , Catonsville , Jacksonville , Orlando

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Hornblower Group

Hornblower Group reviews

3.0

42% would recommend to a friend

(283 total reviews)

Terry MacRae

47% approve of CEO

26% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.0

Career opportunities

2.9

Work/Life balance

2.9

Compensation and benefits

2.8

Culture & values

2.6

Senior management

Hornblower Group has an employee rating of 3.0 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Hornblower Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

283 reviews

2.0

Jul 24, 2025

Deckhand at City Experiences

Deckhand

Recommend

CEO approval

Business Outlook

Pros

- good training - easy interview - easy job - easy to get promoted

Cons

- This could be a pro or a con but they hire anyone, so there’s a lot of shady people working there. - The pay isn’t great - Even if you’re a part time employee you will be asked to be working 45 hour if not more a week without the benefits. (With no overtime)

5.0

Jun 23, 2025

Solid Experience in Public Transit

Information person

Recommend

CEO approval

Business Outlook

Pros

Loved interacting with the Anderson Island Residents--you really got a sense of who you were serving and how it made an impact.

Cons

Things could get a little hectic, during the summer.

2.0

Jun 11, 2025

Pay is low

Deckhand

Recommend

CEO approval

Business Outlook

Pros

Multiple vessels in harbour fleet

Cons

They advertise competitive wages however is hardly above minimum wage and below market standard

Viewing 16 - 18 of 283 Reviews

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Jobs at Hornblower Group

Guest Experience - Photographer

Galley Supervisor- City Cruises Chicago

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Hornblower Group reviews FAQs

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Hornblower Group

Hornblower Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Deckhand at City Experiences

Solid Experience in Public Transit

Pay is low

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