Does Hornblower Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Hornblower Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Hornblower Group. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Hornblower Group?

42% of Hornblower Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hornblower Group 2.9 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hornblower Group?

Deckhand (23) , Captain (14) , Steward (13) , Server (12) , Software Engineer (9) , Bartender (7) , Sales Manager (7) , Server/Waiter (6) , Manager (5) , Reservations Agent (5) , Server/Bartender (5) , Event Manager (4) , First Mate (4) , Customer Service (3) , Stewardess (3)

What are the pros of working at Hornblower Group according to real employee reviews?

"Great people and boat life!!" ((in 15 reviews)); "Coworkers are great and make it an amazing place to work." ((in 7 reviews)); "Free food typically after charters." ((in 7 reviews)); "Great staff, help when needed was always provided." ((in 6 reviews)); "Great benefits for full time employees" ((in 5 reviews))

What are the cons of working at Hornblower Group according to real employee reviews?

"4. Poor Management." ((in 31 reviews)); "low pay and you have to work weekends" ((in 26 reviews)); "Long hours and get out late" ((in 8 reviews)); "No Communication from upper management, Secretive, Lies, Witholding information" ((in 5 reviews)); "Favoritism is obvious and easy to spot." ((in 5 reviews))

What are the top reviewed Hornblower Group locations?

San Francisco , New York , San Diego , Boston , Chicago , Marina del Rey , Newport Beach , Norfolk , Brooklyn , Washington , Los Angeles , Westlake Village , Oakland , Jersey City , Newark , Alexandria , Arlington , New City , Chelsea , Sacramento , Chula Vista , National City , Berkeley , Westlake , Steilacoom , Philadelphia , Baltimore , Catonsville , Jacksonville , Orlando

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Hornblower Group

Hornblower Group reviews

3.0

42% would recommend to a friend

(283 total reviews)

Terry MacRae

47% approve of CEO

26% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.0

Career opportunities

2.9

Work/Life balance

2.9

Compensation and benefits

2.8

Culture & values

2.6

Senior management

Hornblower Group has an employee rating of 3.0 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Hornblower Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

283 reviews

1.0

Sep 5, 2018

Crap job, don't do it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing it was the worst job I ever had

Cons

Unrealistic expectations, terrible management, petty drama

Hornblower Group Response

That bad? I hope you have landed in a great new job, but I'm distressed about how you feel about your job here. I hope you provided feedback in your exit interview so we can work on what didn't work for you. Thank you for taking the time to write a review.

2.0

Aug 28, 2018

supervisor

Supervisor

Recommend

CEO approval

Business Outlook

Pros

free cruises per month and monthly snacks

Cons

management, schedules, vacations, pay, and environment

Hornblower Group Response

Thank you for the feedback. Love our Admirals Pass benefit to give us free cruises - going on one next month! You're a current employee so I hope you provided your feedback in the Crew Survey we recently put out. If not, PLEASE come in and talk to me. Let's here what the problems are while you're still here so we can work on fixing them. Thank you!

2.0

Jan 8, 2018

Expeditor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

When the weather is beautiful the cruise is beautiful you meet awesome people The guest always make your job a bit more fun

Cons

The management isn't the best Your job title doesn't matter they overwork you and pay you less then you deserve

Hornblower Group Response

You are right about the beauty of being on the water in great weather - feeds the soul! It doesn't sound like your experience was as strong as we'd like. Expeditors work hard and hold things together. Feel free to reach out to me any time to share your thoughts on what we could do better in hiring. You are absolutely right about happy teams creating happy guests. My email is jgray@hornblower.com.

Viewing 22 - 24 of 283 Reviews

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Crap job, don't do it

supervisor

Expeditor

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