Does Hotels.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotels.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hotels.com. This rating has been stable over the past 12 months.

How satisfied are employees working at Hotels.com?

71% of Hotels.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotels.com 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Hotels.com?

Senior Manager (7) , Senior Software Engineer (5) , Director (4) , Lodging Support Services Agent (3) , Product Manager (3) , Sales Agent (3) , Senior Analyst (3) , Senior SEM Specialist (3) , Software Developer (3) , Software Engineer (3) , Customer Service Representative (2) , HR Director (2) , Hotel Sales (2) , Inside Sales Agent (2) , Manager (2)

What are the pros of working at Hotels.com according to real employee reviews?

"Most people are talented and nice" ((in 22 reviews)); "Great benefits (e.g." ((in 18 reviews)); "decent pay" ((in 13 reviews)); "Great work life balance" ((in 12 reviews)); "nice offices (Angel office London recently renovated)" ((in 10 reviews))

What are the cons of working at Hotels.com according to real employee reviews?

"Leadership is belittling." ((in 6 reviews)); "Sometimes long hours." ((in 4 reviews)); "If you are not in London the career opportunities are less;" ((in 3 reviews)); "limited opportunities to grow." ((in 3 reviews)); "You had to follow a process, a speech like in a few paragraphs and if you missed a key part and your supervisor happens to monitor that call you were wrote up." ((in 3 reviews))

What are employees saying about Hotels.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hotels.com layoffs and their outlook for job security at Hotels.com in 2026.

What are the top reviewed Hotels.com locations?

Dallas , Springfield , Arlington , Michigan Center , McAllen , Rock Hill

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Hotels.com

Part of Expedia Group

Hotels.com reviews

3.8

71% would recommend to a friend

(185 total reviews)

Adam Jay

58% approve of CEO

55% positive business outlook

Ratings by category

3.9

Culture & values

3.9

Work/Life balance

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Hotels.com has an employee rating of 3.8 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotels.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

5.0

Apr 19, 2017

Best place to work for

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Flexible hours Friendly management Freedom of creativity - flexible in how things are done and open to new ideas Lack of pecking order - very collaborative and your voice could be heard no matter what role in Team drinks The terrace :)

Cons

Could be difficult to keep up with the ever changing complicated matrix structure and inter-brand collaboration and competition Lack of structured onboarding process for new starters

5.0

Feb 1, 2017

Almost too good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great managers, interesting projects, good atmosphere, lots of fun and lots of chances to expand knowledge outside of day to day activities. All facilities and equipment are immaculate and everyone there is lots of fun to work with.

Cons

It being almost too good (and my first proper tech job) make me feel like the only way from here is down! It would also be nice if there was more rotation between teams within the company.

5.0

Jan 25, 2017

Excellent Company with high growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent working environment. helpful and talented colleagues.

Cons

Fast pace, high pressure, high targets (but that could be seen as a good point)

Viewing 91 - 93 of 185 Reviews

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Jobs at Hotels.com