Does Hotels.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotels.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hotels.com. This rating has been stable over the past 12 months.

How satisfied are employees working at Hotels.com?

71% of Hotels.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotels.com 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Hotels.com?

Senior Manager (7) , Senior Software Engineer (5) , Director (4) , Lodging Support Services Agent (3) , Product Manager (3) , Sales Agent (3) , Senior Analyst (3) , Senior SEM Specialist (3) , Software Developer (3) , Software Engineer (3) , Customer Service Representative (2) , HR Director (2) , Hotel Sales (2) , Inside Sales Agent (2) , Manager (2)

What are the pros of working at Hotels.com according to real employee reviews?

"Great people" ((in 28 reviews)); "Good work life balance." ((in 16 reviews)); "Great benefits (e.g." ((in 16 reviews)); "The pay is good and even higher than market average." ((in 15 reviews)); "nice offices (Angel office London recently renovated)" ((in 9 reviews))

What are the cons of working at Hotels.com according to real employee reviews?

"Bullish management that never gives promotions or pay rises, despite you meet your objectives" ((in 19 reviews)); "Leadership is belittling." ((in 6 reviews)); "Sometimes long hours." ((in 4 reviews)); "I was told once by a manager that I wasn't passionate enough about my work because I spent 10" ((in 3 reviews)); "If you are not in London the career opportunities are less;" ((in 3 reviews))

What are employees saying about Hotels.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hotels.com layoffs and their outlook for job security at Hotels.com in 2026.

What are the top reviewed Hotels.com locations?

Dallas , Springfield , Arlington , Michigan Center , McAllen , Rock Hill

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Hotels.com

Part of Expedia Group

Hotels.com reviews

3.8

71% would recommend to a friend

(185 total reviews)

Adam Jay

58% approve of CEO

55% positive business outlook

Ratings by category

3.9

Culture & values

3.9

Work/Life balance

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Hotels.com has an employee rating of 3.8 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotels.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

3.0

Jan 13, 2017

Really don't know how it can be the best company to work for

Software development engineer ii

Recommend

CEO approval

Business Outlook

Pros

- Nice offices in Angel - Good pay - Nice tech used - Plenty of work from home and flexible hours

Cons

- Platform and organisation in general will make you cry at a certain point - Bullish management that never gives promotions or pay rises, despite you meet your objectives - The company falsely advertises as easy to change position within... totally untrue. Manager will bully you if you try to move - American style relations with employees, that means you are an enemy and you must not have any problem - Any sort of recreation activities? Everyone keeps saying how fun it was before, then they go away

4.0

Dec 29, 2016

Assist hotels

Lodging partner associate

Recommend

CEO approval

Business Outlook

Pros

Benefits and lots of spreads

Cons

A lot of favoritism within the management team.

2.0

Dec 9, 2016

Encourage Diversity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are great, the office has fantastic amenities, and the company is doing some great things to drive the industry forward.

Cons

It can be really hard to fit in if you aren't a part of the predominantly wealthy and non-religious culture. I was told once by a manager that I wasn't passionate enough about my work because I spent 10-15 minutes away from my desk each day for prayer and spent most of my evenings with my family and religious community rather than working longer hours into the night and weekends like many of my co-workers.

Viewing 94 - 96 of 185 Reviews

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Jobs at Hotels.com