Does Hotels.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotels.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hotels.com. This rating has been stable over the past 12 months.

How satisfied are employees working at Hotels.com?

71% of Hotels.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotels.com 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Hotels.com?

Senior Manager (7) , Senior Software Engineer (5) , Director (4) , Lodging Support Services Agent (3) , Product Manager (3) , Sales Agent (3) , Senior Analyst (3) , Senior SEM Specialist (3) , Software Developer (3) , Software Engineer (3) , Customer Service Representative (2) , HR Director (2) , Hotel Sales (2) , Inside Sales Agent (2) , Manager (2)

What are the pros of working at Hotels.com according to real employee reviews?

"Great people" ((in 29 reviews)); "Good pay if you hit commission each cycle and really good benefits." ((in 20 reviews)); "The pay is good and even higher than market average." ((in 14 reviews)); "Great work/life balance" ((in 11 reviews)); "nice offices (Angel office London recently renovated)" ((in 9 reviews))

What are the cons of working at Hotels.com according to real employee reviews?

"Bullish management that never gives promotions or pay rises, despite you meet your objectives" ((in 19 reviews)); "Leadership is belittling." ((in 5 reviews)); "Sometimes long hours." ((in 4 reviews)); "I was told once by a manager that I wasn't passionate enough about my work because I spent 10" ((in 3 reviews)); "limited opportunities to grow." ((in 3 reviews))

What are employees saying about Hotels.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hotels.com layoffs and their outlook for job security at Hotels.com in 2026.

What are the top reviewed Hotels.com locations?

Dallas , Springfield , Arlington , Michigan Center , McAllen , Rock Hill

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Hotels.com

Part of Expedia Group

Hotels.com reviews

3.8

71% would recommend to a friend

(185 total reviews)

Adam Jay

58% approve of CEO

55% positive business outlook

Ratings by category

3.9

Culture & values

3.9

Work/Life balance

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Hotels.com has an employee rating of 3.8 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotels.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

5.0

Jan 14, 2016

Well Paying with Growth Potential

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hotels.com pays very well. If you are willing to put in the effort, you will grow, since you are not only working in a growing company, you are part of the Expedia family, and they make it really easy to move between brands. You are not American? Hotels.com sponsors you so you can work for as long as you want.

Cons

Right now, there is not a career path, if you want to grow, you have to define what's the best next step for you and go for it

5.0

Jan 13, 2016

Talented, Fun People

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Talented, fun, impressive people fill the office. Great culture.

Cons

None that I can think of yet

4.0

Jan 13, 2016

Work Hard, Play Hard

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Dallas Office - Free catered lunch every Wednesday - Free pizza once a month on Fridays - Happy Hours in the break room once a month - Unlimited free coffee, tea, soda, juices, - Ping pong, foosball, and video games in the breakroom - Very fun group of people - Fun holiday activities (easter egg hunt, holiday decorating, halloween costume contests, etc.)

Cons

If you work with people in the London office a lot, you have a small amount of overlap time. Communication can also be rough. It's hard to chime in on a phone call when you're the only one in Dallas and there are 10 people on the phone in London. They often forget to include you in on small things they hear in water cooler conversations.

Viewing 124 - 126 of 185 Reviews

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