Does Hotwire Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotwire Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Hotwire Communications. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Hotwire Communications?

57% of Hotwire Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotwire Communications 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hotwire Communications?

Customer Service Representative (19) , Account Manager (14) , Customer Engagement Specialist (10) , Field Service Technician (9) , Installation Technician (9) , Technician (6) , Launch Account Manager (5) , Project Manager (5) , NOC Engineer (4) , Talent Acquisition Specialist (4) , Technical Engagement Specialist (4) , Technical Support Representative (4) , Business Development Executive (3) , Manager (3) , Service Technician (3)

What are the pros of working at Hotwire Communications according to real employee reviews?

"workers are great people, and highly intelligent." ((in 19 reviews)); "Hotwire is like a regular company with average pay and benefits." ((in 14 reviews)); "Decent benefits" ((in 10 reviews)); "Culture is great." ((in 8 reviews)); "Employees are all nice" ((in 6 reviews))

What are the cons of working at Hotwire Communications according to real employee reviews?

"Management was horrible and did not do their jobs." ((in 34 reviews)); "does not give raises or perks." ((in 12 reviews)); "No training or incentive programs." ((in 9 reviews)); "My manager was on time away, and another manager wanted me to tell her if she doesnt she would face up to $300" ((in 8 reviews)); "Upper management knows of this supervisor's foolishness and continue to keep him employed because of reasons unknown." ((in 7 reviews))

What are the top reviewed Hotwire Communications locations?

Fort Lauderdale , Miami , Bala Cynwyd , Naples , Tucker , Boca Raton , Miramar , Wynnewood , West Palm Beach , Cypress , Atlanta , Charlotte , Philadelphia , Fort Myers , Hollywood , Orlando , Buford , Port St Lucie , Cypress Creek , Rockford , Foristell , Raleigh , Dallas , San Antonio , San Juan , Levittown , North Miami Beach , Palm Beach , Pembroke Pines , Pompano Beach

Hotwire Communications reviews

3.3

57% would recommend to a friend

(314 total reviews)

Kristin Johnson

68% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hotwire Communications has an employee rating of 3.3 out of 5 stars, based on 314 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotwire Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

314 reviews

2.0

Jan 13, 2014

Great at first, then false promises, deceit, and constant harassment.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Steady work, and they provided coffee.

Cons

No management communication between lower management. No accountability for errors on customer accounts. Can't depend on supervisor's promises. Not an amiable work environment. Was not working position I was hired for and promised. (Technician)

4.0

Dec 17, 2013

Enjoyed my work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company is growing and getting more organized with new management.

Cons

The field workers don't seem to get recognized for their hard work.

5.0

Aug 11, 2013

Growing Company * Great place to work * Great opportunity *

Supervisor

Recommend

CEO approval

Business Outlook

Pros

In my 17 years in the industry I have never seen such great turn around time to turn up new customer If a customer is in a pinch we can turn up a new customer in 14 days or less. The price points we offer are aggressive yet profitable New management in place hiring business professionals. Customer Service is a priorty 1st and second bills reviews are in place. Do your job because the comp place is awesome!!

Cons

None. We have the power as business professionals to set the tone & pace in every department. Each one giving it 110% everyday and being passionate for the company!! They hired us to do the right thing everyday and we can do this!!

Viewing 301 - 303 of 314 Reviews

Jobs at Hotwire Communications

Remote Contact Center Supervisor

Logistics Delivery Driver

Fort Lauderdale, FL

View job

Communication Desk Analyst