Does Hotwire Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotwire Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Hotwire Communications. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Hotwire Communications?

57% of Hotwire Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotwire Communications 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hotwire Communications?

Customer Service Representative (19) , Account Manager (14) , Customer Engagement Specialist (10) , Field Service Technician (9) , Installation Technician (9) , Technician (6) , Launch Account Manager (5) , Project Manager (5) , NOC Engineer (4) , Talent Acquisition Specialist (4) , Technical Engagement Specialist (4) , Technical Support Representative (4) , Business Development Executive (3) , Manager (3) , Service Technician (3)

What are the pros of working at Hotwire Communications according to real employee reviews?

"Some good people to work with." ((in 21 reviews)); "Good Pay" ((in 17 reviews)); "Decent benefits" ((in 11 reviews)); "Culture is great." ((in 8 reviews)); "Employees are all nice" ((in 6 reviews))

What are the cons of working at Hotwire Communications according to real employee reviews?

"Management was horrible and did not do their jobs." ((in 33 reviews)); "does not give raises or perks." ((in 12 reviews)); "No training or incentive programs." ((in 11 reviews)); "My manager was on time away, and another manager wanted me to tell her if she doesnt she would face up to $300" ((in 8 reviews)); "Upper management knows of this supervisor's foolishness and continue to keep him employed because of reasons unknown." ((in 7 reviews))

What are the top reviewed Hotwire Communications locations?

Fort Lauderdale , Miami , Bala Cynwyd , Naples , Tucker , Boca Raton , Miramar , Wynnewood , West Palm Beach , Cypress , Atlanta , Charlotte , Philadelphia , Fort Myers , Hollywood , Orlando , Buford , Port St Lucie , Cypress Creek , Rockford , Foristell , Raleigh , Dallas , San Antonio , San Juan , Levittown , North Miami Beach , Palm Beach , Pembroke Pines , Pompano Beach

Hotwire Communications reviews

3.3

57% would recommend to a friend

(314 total reviews)

Kristin Johnson

68% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hotwire Communications has an employee rating of 3.3 out of 5 stars, based on 314 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotwire Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

314 reviews

1.0

Apr 19, 2022

do not go there!!

Installation technician

Recommend

CEO approval

Business Outlook

Pros

not working on weekends and nothing else

Cons

1. low wages compared with other providers. be ready to 20 / h. lucky ones or families manager can reach 23 /h). 2. there is not 1 manager with experience or certification in IT. 3. there is no training, just 1 week of pathetic training with one unknowlegeas of the technicians I saw in 20 years of experience. 4. they use an 'on-call week'( nothing that on-call shift) is a 12-16 h shift with no pre-call advice. be ready to wake up in the night to help managers friends to fix 1 TV when they heve other 4 tv at home just for the pleasure of these pathetic and unprofessionals NO ITs people to feel importants. 5. their system ones of the worst ever, their technology 5 years back or more. 5. no respect for holidays.

1.0

Oct 1, 2021

Hot Mess

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some of the people are great to work with and really care

Cons

Many upper management problems. Paralysis by analysis and nothing is worked on to get better until it causes a big outage or is constantly on fire.

2.0

Aug 18, 2021

Only work here if you really need a paycheck - plan to move on soon

Engineering department

Recommend

CEO approval

Business Outlook

Pros

Coworkers are smart and friendly people. Not the worst place ever. This form says I have to enter a minimum of 20 words but 12 was the best I could do for "pros" so here's another sentence.

Cons

No raises ever. Pays 15% below industry standard for all engineering positions, suspect other departments too. Management is a bunch of idiots (except for maybe 2 that have been here for a long time). Management has little respect for work/life balance, even ignoring or being oblivious to HR policies guaranteeing some rights to the employees.

Viewing 34 - 36 of 314 Reviews

Jobs at Hotwire Communications

Remote Contact Center Supervisor

Logistics Delivery Driver

Fort Lauderdale, FL

View job

Communication Desk Analyst