Does Hotwire Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotwire Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Hotwire Communications. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Hotwire Communications?

57% of Hotwire Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotwire Communications 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hotwire Communications?

Customer Service Representative (19) , Account Manager (14) , Customer Engagement Specialist (10) , Field Service Technician (9) , Installation Technician (9) , Technician (6) , Launch Account Manager (5) , Project Manager (5) , NOC Engineer (4) , Talent Acquisition Specialist (4) , Technical Engagement Specialist (4) , Technical Support Representative (4) , Business Development Executive (3) , Manager (3) , Service Technician (3)

What are the pros of working at Hotwire Communications according to real employee reviews?

"workers are great people, and highly intelligent." ((in 20 reviews)); "Good pay and excellent teachers" ((in 15 reviews)); "Decent benefits" ((in 10 reviews)); "Culture is great." ((in 8 reviews)); "Employees are all nice" ((in 6 reviews))

What are the cons of working at Hotwire Communications according to real employee reviews?

"Management was horrible and did not do their jobs." ((in 33 reviews)); "My manager was on time away, and another manager wanted me to tell her if she doesnt she would face up to $300" ((in 8 reviews)); "No training or incentive programs." ((in 8 reviews)); "Upper management knows of this supervisor's foolishness and continue to keep him employed because of reasons unknown." ((in 7 reviews)); "No work life balance." ((in 5 reviews))

What are the top reviewed Hotwire Communications locations?

Fort Lauderdale , Miami , Bala Cynwyd , Naples , Tucker , Boca Raton , Miramar , Wynnewood , West Palm Beach , Atlanta , Cypress , Charlotte , Philadelphia , Fort Myers , Hollywood , Orlando , Buford , Port St Lucie , Cypress Creek , Rockford , Foristell , Raleigh , Dallas , San Antonio , San Juan , Levittown , North Miami Beach , Palm Beach , Pembroke Pines , Pompano Beach

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Hotwire Communications

Hotwire Communications reviews

3.3

57% would recommend to a friend

(315 total reviews)

Kristin Johnson

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (315 reviews)

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Hotwire Communications has an employee rating of 3.3 out of 5 stars, based on 315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotwire Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

315 reviews

2.0

Sep 28, 2021

Don't do it

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay is very fair

Cons

Until this company upgrades their systems, and replaces their trainer....I highly suggest avoiding this company. They make excuses for lack of efficient systems, the trainer has a nasty attitude that makes it near impossible to feel comfortable asking any questions. I desperately wanted to love this job...but I have lost all respect for it.

1.0

Jun 13, 2021

Poor

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Overtime, the pay is good

Cons

No raises, unless you are promoted

2.0

Jun 2, 2021

Don't work here.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They give you health benefits.

Cons

No raises, no mentorship, stifled growth, no promotions, no mental health education

Viewing 70 - 72 of 315 Reviews

Jobs at Hotwire Communications

Remote Contact Center Supervisor

Logistics Delivery Driver

Fort Lauderdale, FL

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Communication Desk Analyst

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Don't work here.

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