Does Hotwire Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotwire Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Hotwire Communications. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Hotwire Communications?

57% of Hotwire Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotwire Communications 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hotwire Communications?

Customer Service Representative (19) , Account Manager (14) , Customer Engagement Specialist (10) , Field Service Technician (9) , Installation Technician (9) , Technician (6) , Launch Account Manager (5) , Project Manager (5) , NOC Engineer (4) , Talent Acquisition Specialist (4) , Technical Engagement Specialist (4) , Technical Support Representative (4) , Business Development Executive (3) , Manager (3) , Service Technician (3)

What are the pros of working at Hotwire Communications according to real employee reviews?

"workers are great people, and highly intelligent." ((in 20 reviews)); "Good pay and excellent teachers" ((in 15 reviews)); "Decent benefits" ((in 10 reviews)); "Culture is great." ((in 8 reviews)); "Employees are all nice" ((in 6 reviews))

What are the cons of working at Hotwire Communications according to real employee reviews?

"Management was horrible and did not do their jobs." ((in 33 reviews)); "My manager was on time away, and another manager wanted me to tell her if she doesnt she would face up to $300" ((in 8 reviews)); "No training or incentive programs." ((in 8 reviews)); "Upper management knows of this supervisor's foolishness and continue to keep him employed because of reasons unknown." ((in 7 reviews)); "No work life balance." ((in 5 reviews))

What are the top reviewed Hotwire Communications locations?

Fort Lauderdale , Miami , Bala Cynwyd , Naples , Tucker , Boca Raton , Miramar , Wynnewood , West Palm Beach , Atlanta , Cypress , Charlotte , Philadelphia , Fort Myers , Hollywood , Orlando , Buford , Port St Lucie , Cypress Creek , Rockford , Foristell , Raleigh , Salisbury , Dallas , San Antonio , San Juan , Levittown , North Miami Beach , Palm Beach , Pembroke Pines

Hotwire Communications reviews

3.3

57% would recommend to a friend

(316 total reviews)

Kristin Johnson

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (316 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hotwire Communications has an employee rating of 3.3 out of 5 stars, based on 316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotwire Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

316 reviews

1.0

May 30, 2018

Customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Starting pay rate, the desks are huge and roomy, TV break room, and training manager was also great.

Cons

The managers are not helpful at all and they act like they don’t want to help. Too much attitudes and that please don’t bother me face 24/7. Lots of gossip and drama. Please do not come here you will just be looking for another job within another few weeks because nobody wants to work in this type of environment.

2.0

Feb 16, 2018

Great People Overshadowed By Lack of Cohesive Vision and Effective Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule Great, passionate people

Cons

Lack of cohesive Vision Negative, cynical office culture High employee turnover Ineffective, uniformed management team

2.0

Nov 11, 2017

Good for entry level experience but will have to leave for better $$$

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good experience, some smart and competent people, good product

Cons

No care whatsoever for employee development or employee happiness. Very little appreciation for your work, no raises, no bonuses, no performance reviews. Incompetent people are retained, competent people are forced to leave due to the poor compensation and lack of care.

Viewing 76 - 78 of 316 Reviews

Jobs at Hotwire Communications

Field Operations Supervisor