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      Hotwire Communications

      Engaged Employer

      Hotwire Communications reviews

      3.3

      57% would recommend to a friend

      (316 total reviews)

      Kristin Johnson

      68% approve of CEO

      58% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Culture & values

      2.9

      Compensation and benefits

      2.8

      Career opportunities

      2.7

      Senior management

      Hotwire Communications has an employee rating of 3.3 out of 5 stars, based on 316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotwire Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      316 reviews
      2.0
      May 13, 2024

      Job as advertised - For better and worse

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team Members who will go above and beyond to help you

      Cons

      Management isn't engaged at your level, but will often make decisions that impact your relationships Bonus structure isn't achievable, management doesn't know how to explain Pay Rate is equivalent to pre-COVID offerings

      3.0
      Feb 16, 2024

      Better than comcast and AT&T, but…

      Launch technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very progressive PTO to start (until you need to use it, the approval is the real problem). Company vehicle and gas card. Not TOO many jobs per day like other companies. Bonus incentives.

      Cons

      Micromanagement. They harp on stupid things instead of focusing on the important issues like getting the cable boxes and remotes to work properly and consistently. Promotions are few and far between based on performance. They want yes-men and brown nosers when it comes to managers. You have to brown nose your way up the ladder. Dispatch and internal tech support is pretty bad. Communication is super poor when it comes to relaying important information to technicians. The bonus incentive is also a con because the quality control department is inconsistent at best, failing you for things that aren’t listed in the scope of work requirements. The goal post is constantly moved when it comes to requirements for bonus. Only 5 sick days per year and you are not allowed to use vacation time or floating holiday time to cover missed days if you are sick or have a family emergency. Good luck getting pro approved when only one tech per team can be off at a time. Mind you there are approximately 20 techs per

      Viewing 94 - 96 of 316 Reviews
      Related searches: Hotwire Communications jobs | Hotwire Communications salaries | Hotwire Communications benefits | Hotwire Communications interviews
      ReviewsHotwire Communications reviews

      Glassdoor has 322 Hotwire Communications reviews submitted anonymously by Hotwire Communications employees. Read employee reviews and ratings on Glassdoor to decide if Hotwire Communications is right for you.