Does Hotwire Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotwire Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Hotwire Communications. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Hotwire Communications?

57% of Hotwire Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotwire Communications 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hotwire Communications?

Customer Service Representative (19) , Account Manager (14) , Customer Engagement Specialist (10) , Field Service Technician (9) , Installation Technician (9) , Technician (6) , Launch Account Manager (5) , Project Manager (5) , NOC Engineer (4) , Talent Acquisition Specialist (4) , Technical Engagement Specialist (4) , Technical Support Representative (4) , Business Development Executive (3) , Manager (3) , Service Technician (3)

What are the pros of working at Hotwire Communications according to real employee reviews?

"workers are great people, and highly intelligent." ((in 19 reviews)); "Hotwire is like a regular company with average pay and benefits." ((in 14 reviews)); "Decent benefits" ((in 10 reviews)); "Culture is great." ((in 8 reviews)); "Employees are all nice" ((in 6 reviews))

What are the cons of working at Hotwire Communications according to real employee reviews?

"Management was horrible and did not do their jobs." ((in 34 reviews)); "does not give raises or perks." ((in 12 reviews)); "No training or incentive programs." ((in 9 reviews)); "My manager was on time away, and another manager wanted me to tell her if she doesnt she would face up to $300" ((in 8 reviews)); "Upper management knows of this supervisor's foolishness and continue to keep him employed because of reasons unknown." ((in 7 reviews))

What are the top reviewed Hotwire Communications locations?

Fort Lauderdale , Miami , Bala Cynwyd , Naples , Tucker , Boca Raton , Miramar , Wynnewood , West Palm Beach , Cypress , Atlanta , Charlotte , Philadelphia , Fort Myers , Hollywood , Orlando , Buford , Port St Lucie , Cypress Creek , Rockford , Foristell , Raleigh , Dallas , San Antonio , San Juan , Levittown , North Miami Beach , Palm Beach , Pembroke Pines , Pompano Beach

Hotwire Communications reviews

3.3

57% would recommend to a friend

(314 total reviews)

Kristin Johnson

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (314 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hotwire Communications has an employee rating of 3.3 out of 5 stars, based on 314 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotwire Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

314 reviews

5.0

Apr 15, 2016

I like my job!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hotwire really cares about their employees, and does a wonderful job showing it through monthly awards, corporate events, appreciation meals/treats, etc. There is a reasonable amount of flexibility in my hours, which makes a work-life balance possible. I also have become friends with a lot of people I work with here.

Cons

We are growing, so that comes with a few bumps, but is mostly positive for Hotwire!

1.0

May 15, 2021

They lie to you

Provisioning analyst

Recommend

CEO approval

Business Outlook

Pros

None - terrible place to work

Cons

Everything they say to you is a lie. They change your shift from 1 day to the next. They tell you you will only be doing 1 specific job, then throw 5 more jobs at you without training nor support. The 'supervisor' was never there and left promptly at 5PM and never looked back.

1.0

Sep 9, 2020

Horrible Organization

Systems engineer

Recommend

CEO approval

Business Outlook

Pros

Paycheck on time, that is all

Cons

Managers backstabbing other managers Employee's doing minimum of work to keep from getting yelled at There are no pay raises...ever Managers lie to customers Managers lie to employee's No reason to do a good job because you will not be rewarded High turnover rate Good workers leave quickly Bad workers remain forever

Viewing 13 - 15 of 314 Reviews

Jobs at Hotwire Communications

Remote Contact Center Supervisor

Logistics Delivery Driver

Fort Lauderdale, FL

View job

Communication Desk Analyst