Employees Are Not Valued; They Are Disposable - Run Away Now
Pros
Most co-workers are hard working and supportive.
Cons
• Played favorites with employees. Favored employees were allowed to openly break the rules and perform at such a low level that they were effectively rendered incompetent. Management targeted employees that consistently performed their jobs at a high level. • Did not consistently hold employees accountable for performance. For instance, one employee constantly fell asleep when working the overnight shift. Other employees were forced to pick up the slack. It defies all reason since call and agent performance statistics would clearly provide this information to management. • Made up and changed rules on the fly to fabricate reasons to discipline non-favored employees. • No raises or performance reviews for over 3 years. Employees are not valued for their tenure and experience.