Does Hotwire Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotwire Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Hotwire Communications. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Hotwire Communications?

57% of Hotwire Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotwire Communications 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hotwire Communications?

Customer Service Representative (19) , Account Manager (15) , Customer Engagement Specialist (10) , Field Service Technician (9) , Installation Technician (9) , Technician (6) , Launch Account Manager (5) , Project Manager (5) , NOC Engineer (4) , Talent Acquisition Specialist (4) , Technical Engagement Specialist (4) , Technical Support Representative (4) , Business Development Executive (3) , Manager (3) , Service Technician (3)

What are the pros of working at Hotwire Communications according to real employee reviews?

"workers are great people, and highly intelligent." ((in 22 reviews)); "Good pay and excellent teachers" ((in 16 reviews)); "Decent benefits" ((in 9 reviews)); "Culture is great." ((in 8 reviews)); "Employees are all nice" ((in 6 reviews))

What are the cons of working at Hotwire Communications according to real employee reviews?

"Management was horrible and did not do their jobs." ((in 35 reviews)); "The customers are terrible, there are no raises and they give you minimal incentives to get more income." ((in 12 reviews)); "No training or incentive programs." ((in 10 reviews)); "My manager was on time away, and another manager wanted me to tell her if she doesnt she would face up to $300" ((in 8 reviews)); "Upper management knows of this supervisor's foolishness and continue to keep him employed because of reasons unknown." ((in 8 reviews))

What are the top reviewed Hotwire Communications locations?

Fort Lauderdale , Miami , Bala Cynwyd , Naples , Tucker , Boca Raton , Miramar , Wynnewood , West Palm Beach , Atlanta , Cypress , Charlotte , Philadelphia , Fort Myers , Hollywood , Orlando , Buford , Port St Lucie , Cypress Creek , Rockford , Foristell , Raleigh , Salisbury , Dallas , Houston , San Antonio , San Juan , Levittown , North Miami Beach , Palm Beach

Hotwire Communications reviews

3.3

57% would recommend to a friend

(317 total reviews)

Kristin Johnson

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (317 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hotwire Communications has an employee rating of 3.3 out of 5 stars, based on 317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotwire Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

317 reviews

1.0

Apr 15, 2020

middle managment equal to repeaters

It analyst

Recommend

CEO approval

Business Outlook

Pros

Good environment probably the best around they are tight formation very skilled but lowered paid, very friendly

Cons

It was good when started that top management went directly to IT and engineering they grew too much corporate in which peoples in key positions getting more than those who do the job...

4.0

Apr 14, 2020

Not a bad place to work

Network support engineer

Recommend

CEO approval

Business Outlook

Pros

Nice work environment and excellent team.

Cons

Low salaries and no opportunity to grow.

1.0

Apr 13, 2020

Zero accounability

Field manager

Recommend

CEO approval

Business Outlook

Pros

There are no pros. The only "people" who are happy have a "connection" with someone. However, they too, are truly unhappy. "Management" changes and those who have seen the true identity of this place have voluntarily walked away. Those who have tried to make a difference weren't heard or seen.

Cons

You have great ideas? You want to share with your "boss?" Boss? How do you think they got into that role? Right. By being in the click. Share your goals, ideas, and someone else will take the credit and get honored. Trust. It HAS happened to many folks. No raises, evaluations or support. They live on their own island with their big screen TVs on the wall and only come out to go to lunch. Meetings get cancelled. ZERO communication to the team. Wait...Is not the name hotwire COMMUNICATION? What a fallacy. It's a bait and switch. If you have and self respect and/or a family, Don't do it. Oh, and expense reports? You won't see your money for 3 to 6 months. Try to get help? Confidentiality? Please. A closed door means nothing. The squeaky wheel? No grease. FIRED>

Viewing 202 - 204 of 317 Reviews

Jobs at Hotwire Communications

Remote Contact Center Supervisor

Communication Desk Analyst