Does Hotwire Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotwire Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Hotwire Communications. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Hotwire Communications?

57% of Hotwire Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotwire Communications 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hotwire Communications?

Customer Service Representative (19) , Account Manager (15) , Customer Engagement Specialist (10) , Field Service Technician (9) , Installation Technician (9) , Technician (6) , Launch Account Manager (5) , Project Manager (5) , NOC Engineer (4) , Talent Acquisition Specialist (4) , Technical Engagement Specialist (4) , Technical Support Representative (4) , Business Development Executive (3) , Manager (3) , Service Technician (3)

What are the pros of working at Hotwire Communications according to real employee reviews?

"workers are great people, and highly intelligent." ((in 22 reviews)); "Good pay and excellent teachers" ((in 16 reviews)); "Decent benefits" ((in 9 reviews)); "Culture is great." ((in 8 reviews)); "Employees are all nice" ((in 6 reviews))

What are the cons of working at Hotwire Communications according to real employee reviews?

"Management was horrible and did not do their jobs." ((in 35 reviews)); "The customers are terrible, there are no raises and they give you minimal incentives to get more income." ((in 12 reviews)); "No training or incentive programs." ((in 10 reviews)); "My manager was on time away, and another manager wanted me to tell her if she doesnt she would face up to $300" ((in 8 reviews)); "Upper management knows of this supervisor's foolishness and continue to keep him employed because of reasons unknown." ((in 8 reviews))

What are the top reviewed Hotwire Communications locations?

Fort Lauderdale , Miami , Bala Cynwyd , Naples , Tucker , Boca Raton , Miramar , Wynnewood , West Palm Beach , Atlanta , Cypress , Charlotte , Philadelphia , Fort Myers , Hollywood , Orlando , Buford , Port St Lucie , Cypress Creek , Rockford , Foristell , Raleigh , Salisbury , Dallas , Houston , San Antonio , San Juan , Levittown , North Miami Beach , Palm Beach

Hotwire Communications reviews

3.3

57% would recommend to a friend

(317 total reviews)

Kristin Johnson

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (317 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hotwire Communications has an employee rating of 3.3 out of 5 stars, based on 317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotwire Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

317 reviews

1.0

Feb 19, 2019

Stay Away From This Cancer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worked Year of 2014 Training for Entry Level Public Transportation For Those Who Need It

Cons

Human Resources Will Not Verify Your Employment, Look For A Better Company. Worked Year Of 2014. Walking Straight Through The Company You Will Realize That Most of The Minorities Are On One Floor and The Other People Who Barely Do Anything Are On A Different Floor With HDTV On The Wall, Computers And Cell Phones Right In Front Of Their Face. Very Irresponsible Office Team. I’m Not Sure If They Are Busy With An Itchy Crotch or Just Lazy. I’m Sure Those People Are Not Disabled.

3.0

Feb 18, 2019

Growing Company

Field operations technician

Recommend

CEO approval

Business Outlook

Pros

Hotwire is privately owned fast growing telecommunication company specialized in high speed internet and video service

Cons

Rapidly growing company needs better Mid level management

3.0

Feb 13, 2019

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay rate start off is positive.

Cons

No room for growth, and it's hard to receive a raise.

Viewing 217 - 219 of 317 Reviews

Jobs at Hotwire Communications

Remote Contact Center Supervisor

Communication Desk Analyst

Remote Launch Engagement Specialist