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Hotwire Communications

Engaged Employer

Hotwire Communications reviews

3.3

57% would recommend to a friend

(315 total reviews)

Kristin Johnson

68% approve of CEO

58% positive business outlook

Hotwire Communications has an employee rating of 3.3 out of 5 stars, based on 315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotwire Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

315 reviews
1.0
Sep 30, 2017

Accountant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing good about this company

Cons

Terrible atmosphere. Management is incompetent. They have no systems. Management micro manages.

3.0
Aug 17, 2017

Great starter job but stay away if mid-level or higher

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company has very loose organizational structure so it is possible for younger employees to get varied experience and work above their position on projects. You can increase your responsibilities according to your abilities at a very swift pace. Competent employees can pad their resume in a short time period.

Cons

Compensation: Below market to begin with and static. Company does not give raises, reserves bonuses and commission to salespeople, no annual reviews, horrible benefits that decrease annually, and zero employee appreciation outside of sales teams. The best and brightest keep the incompetent afloat and jump ship as soon as they can find a better paying job. Company makes no effort to retain competent, hard-working employees and encourages brain drain and loss of institutional knowledge rather than pay market compensation rates to retain high-performing employees. Company's organizational hierarchy is a bottle neck with every decision being made by the president/owner. Long-term employees tend to be those whose greatest ambition is to not lose their job - which leads to department heads sticking their heads in the sand and ignoring problems. The few competent carry the many incompetent/unwilling. Company is still run like a family business despite the fact that its sheer size has made its autocratic, single decision-maker model impossible to sustain and unwieldy. Long-Term: the company is growing at break-neck speed with little concern for long-term sustainability. The “growth at all cost” policy belies a short-term strategy of maximizing the current value for a sale to a larger competitor who will strip its revenue sources and jettison its personnel. Do not leave a job to work here. If you are currently between jobs, accept any offer of employment, push back on compensation offered, get as much experience and pad your resume while planning your exit strategy.

4.0
Aug 3, 2017

Great Place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, comfortable environment, constant training

Cons

Customer can sometimes be mean

Viewing 247 - 249 of 315 Reviews

Glassdoor has 321 Hotwire Communications reviews submitted anonymously by Hotwire Communications employees. Read employee reviews and ratings on Glassdoor to decide if Hotwire Communications is right for you.