Does Hotwire Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotwire Communications employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Hotwire Communications. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Hotwire Communications?

57% of Hotwire Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotwire Communications 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hotwire Communications?

Customer Service Representative (19) , Account Manager (14) , Customer Engagement Specialist (10) , Field Service Technician (9) , Installation Technician (9) , Technician (6) , Launch Account Manager (5) , Project Manager (5) , NOC Engineer (4) , Talent Acquisition Specialist (4) , Technical Engagement Specialist (4) , Technical Support Representative (4) , Business Development Executive (3) , Manager (3) , Service Technician (3)

What are the pros of working at Hotwire Communications according to real employee reviews?

"workers are great people, and highly intelligent." ((in 20 reviews)); "Good pay and excellent teachers" ((in 15 reviews)); "Decent benefits" ((in 10 reviews)); "Culture is great." ((in 8 reviews)); "Employees are all nice" ((in 6 reviews))

What are the cons of working at Hotwire Communications according to real employee reviews?

"Management was horrible and did not do their jobs." ((in 33 reviews)); "My manager was on time away, and another manager wanted me to tell her if she doesnt she would face up to $300" ((in 8 reviews)); "No training or incentive programs." ((in 8 reviews)); "Upper management knows of this supervisor's foolishness and continue to keep him employed because of reasons unknown." ((in 7 reviews)); "No work life balance." ((in 5 reviews))

What are the top reviewed Hotwire Communications locations?

Fort Lauderdale , Miami , Bala Cynwyd , Naples , Tucker , Boca Raton , Miramar , Wynnewood , West Palm Beach , Atlanta , Cypress , Charlotte , Philadelphia , Fort Myers , Hollywood , Orlando , Buford , Port St Lucie , Cypress Creek , Rockford , Foristell , Raleigh , Dallas , San Antonio , San Juan , Levittown , North Miami Beach , Palm Beach , Pembroke Pines , Pompano Beach

Hotwire Communications reviews

3.3

57% would recommend to a friend

(315 total reviews)

Kristin Johnson

68% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hotwire Communications has an employee rating of 3.3 out of 5 stars, based on 315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotwire Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

315 reviews

3.0

Jul 11, 2017

Tech

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good People good working environment

Cons

Management needs to step up

1.0

Jun 22, 2017

Full time employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A pay check on a bi weekly basis

Cons

Terrible! Management really needs a management course or two. The lack of management here at this company you would not believe. The moral is extremely low. Great employees are highly unappreciated. Promises of raises do not happen. You can be at the top of the rankings for months on end while others fall below the average and still you will not be rewarded. It is a shame that with all of these bad reviews (all of which I have read and most of which are beyond valid) no one has done anything to correct these issues.

1.0

Jun 19, 2017

Corporate company with cottage industry mentality

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

It pays some of your bills

Cons

Owners are not accountable, they are never around. VPs and senior managers practice rampant nepotism and favoritism. There are no evaluations so you never know how well you are performing in any tasks given. Its the complete worst. Don't work here unless desperate.

Viewing 250 - 252 of 315 Reviews

Jobs at Hotwire Communications

Remote Contact Center Supervisor

Logistics Delivery Driver

Fort Lauderdale, FL

View job

Communication Desk Analyst