Houston Methodist reviews

4.1

83% would recommend to a friend

(96 total reviews)
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Marc Boom

90% approve of CEO

81% positive business outlook

Reviews by job title

96 reviews

Reviews about "Diversity & Inclusion"

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3.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The facilities are beautiful. They also have an on-site gym for employees that includes exercise classes. They have showers at the gym. The food options on campus are great. The pay is above average. Epic is easy to navigate.

Cons

I don’t think the company wants to admit it, but there is a lot of prejudice and racism there. If you are a minority, they will watch you closely. They are quick to criticize you if you are a minority an attempt to sabotage your professional reputation. There is a lot of workplace harassment that goes on at that hospital specifically. They have a tendency to cover up their mistakes. If you’re not tall, white and blonde, I wouldn’t work at this location. In addition, you will notice a great dropping care if the patients appear to be low income and minority status. It’s pretty disheartening to watch….

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, career development and mentorship programs.

Cons

Lack of opportunities for growth, favoritism, poor management.

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Houston Methodist Response
2w
Thank you for supporting Houston Methodist patients as a Patient Service Representative. We are pleased to hear that you found value in our total rewards, career development and mentorship opportunities. We also appreciate your perspective regarding career growth and leadership support. Houston Methodist encourages employees to share feedback directly with their leaders, HR and through our annual Employee Opinion Survey so concerns can be discussed, addressed and used to help inform ongoing improvements across the organization.
1.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Marc Boom is an excellent leader. The acceptance of diversity (DEI). Nice extra benefits such as discounts, little gifts, etc....

Cons

They pay poorly. It is way out of line relative to the local market. The leadership of the outpatient SPG Willowbrook leaves a lot to be desired. Working at the location was right out of a Kafka novel, with a multitude of nameless, faceless administrators running around with no clear function other than to gaslight and ambush employees. It is a toxic and dysfunctional system. Overly focused on money. This means making providers work harder and compromising patient care in order to make managers look good. Is it worth risking your license for this? They introduced a new program before I left called "Joy In Medicine." They seem to be moving toward making this an oxymoron.

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Houston Methodist Response
2mo
Thank you for your three years of service as a Nurse Practitioner at Houston Methodist. We appreciate your acknowledgement of system leadership, benefits and our commitment to diversity, but are concerned by your comments related to compensation, clinic leadership and work environment. To make the most impact, we encourage current employees to raise concerns with management or Human Resources so they can be reviewed and addressed appropriately. We remain committed to supporting our providers and fostering a respectful, patient-centered workplace.
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