HubSpot reviews

3.4

54% would recommend to a friend

(4,186 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Feb 28, 2018
Recommend
CEO approval
Business Outlook

Pros

There is an unlimited vacation policy.

Cons

To candidates out there: don't pursue this job. The Support department's management is disorganized and either unable or unwilling to advocate for the team. They look for hard working young people excited about the company that will take on endless amounts of work and don't yet have the experience to know to speak up for themselves about how messed up things are here.

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HubSpot Response
8y
Sorry to hear that you're frustrated and clearly not happy in Support or at HubSpot. Needless to say, I hope you'll consider talking with your HR business partner about your thoughts here, as it's much easier for us to help you personally with that connection. Nonetheless, your assertion that we don't care simply isn't true--I'm working in conjunction with services and support leadership to respond to the feedback in the ENPS, so we do care very much about the well-being of our support team and its growth within the company. Support employees tend to be some of our highest impact employees and grow rapidly within the organization, so we have always invested and will continue to invest rapidly in your growth within the company and beyond. I hope we can continue this conversation in person. While I am saddened by your feedback, I'd like for us to talk and worth this through to the extent it's possible to do so. -Katie
5.0
Feb 28, 2018

Loving It

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, great work life balance, plenty of resources for you at your disposal.

Cons

401 K can be better supported

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HubSpot Response
8y
Thanks for the review and helping HubSpot grow. I love that you have found great work-life balance, and that you feel supported in your day to day role. The 401k is something we'll revisit next year, thanks for the feedback as always and for taking the time to write up a review! Sincerely, Katie
5.0
Feb 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Extremely smart and innovative people. Always a challenging environment. A seemingly limitless TAM. The transparency from the executive team is the best I’ve been around, and the passion of the staff is unmatched.

Cons

Humility is hard to find, and there is a certain arrogance associated with HubSpot. Was a great place to work, but the Kool-Aid is really strong there.

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HubSpot Response
8y
Thanks for the feedback, and for being a valued HubSpot alumni. I love your callout on the transparency of the exec team and the challenging environment here. I think your push on the pride of HubSpot is a fair one--we've heard similar feedback in the past. My hope is that we have a strong sense of purpose and teamwork but that we balance that with collective and personal humility--hopefully that is something we've continued to improve on after you left. Thanks as always for the feedback, and hope to see you at an Alumni event soon! -Katie
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