HubSpot reviews

3.4

54% would recommend to a friend

(4,186 total reviews)
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Yamini Rangan

63% approve of CEO

47% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

HubSpot is a great product and people love it, if you get the right company on the phone it largely sells itself. Decent amount of inbounds to. Leadership is mostly decent people, they aren’t super fast to fire if you’re struggling.

Cons

SMB is a grind. Our quota is 70-100% HIGHER what it is at our competitors and we make the same or less money. Most of your accounts don’t have a dedicated CSM, a lot of small single person businesses only are interested in Starter tools (<1% of your quota) so you have to spend a lot of time on stuff that isn’t getting you to quota. Overcrowded market to (400+ SMB reps and hiring) so it’s tough to find good accounts.

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HubSpot Response
11mo
Thanks for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with our culture, product, and leadership. We also know the SMB role can be a real grind at times, and we appreciate the hard work it takes to succeed in such a competitive space. We hear your concerns around quota expectations, account coverage, and hiring balance. Our sales leadership reviews these factors regularly to make sure reps have the right support and opportunities to hit their goals, and your perspective will be shared with them. Thanks again for the work you’re doing to help HubSpot and our customers grow — it doesn’t go unnoticed. – The Sales Leadership Team
4.0
Jun 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Earning potential and good product market fit

Cons

Churn and burn sales culture and overly saturated SMB segment

3.0
May 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Scheduling flexibility and the ability to work remotely

Cons

Incredibly difficult to move out of Support department. Pay does not align with the work involved with the role

Viewing 511 - 513 of 4,186 Reviews

Glassdoor has 4,776 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.