HubSpot reviews

3.4

54% would recommend to a friend

(4,155 total reviews)
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Yamini Rangan

64% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Nov 6, 2024

Be warned

Recommend
CEO approval
Business Outlook

Pros

-Stock Options -Remote Work -Benefits

Cons

If you want to come into a sales position with a proven track record of success only to feel inadequate in your new role, come to HubSpot. I was duped into believing that success was correlated to hard work and persistence, but that is not the case. Your success here will come down to a few factors: capacity and current clients assigned to you when you start, figuring out how to cheat the system and steal leads, somehow getting into the "in crowd" (impossible if you're remote), and basically just being an all around fake human being 10 hours a day. Training in the beginning was good, but then you're left wondering each day what you really accomplished. Should I be sourcing accounts from the vast wasteland of open accounts? Should I be cold calling CEO's at a .1% success rate? Should I be bothering my current clients at the end of each month to upgrade like a used car salesman? I still couldn't tell you. This org is churning through reps at an unprecedented rate and trying to hit the 50% growth rate mentioned in Dan Lyons' book about his experience here. You are, simply put, a cog in the machine. This was just a confusing experience. Luckily I could put my pride aside regarding my number and realize that my success was pretty much out of my control. Top reps are not doing anything differently than average reps. They just know how to work the system. If you want a place that provides an even playing field where you can make money if you put your head down and work hard (as most sales people do), go somewhere else. Hope this helps somebody.

2.0
Jun 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexibility, pay, benefits, and offerings are extremely competitive and aligned with market needs

Cons

Leadership is extremely unsupportive; there is a clique culture for those tenured here beyond 5 years; the product won't improve despite new people pushing for improvements, and everything is being shifted to support AI investments, even though we're late to the game. We are losing so many talented people, especially those diverse because white leadership is not setting them up to succeed

1.0
Feb 7, 2024

WARNING: Smoke & Mirrors Ahead

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Individual contributors are deeply passionate about their work and play a vital role in preserving the founders' vision and values. The company used to be an exceptional workplace under the guidance of Brian and Dharmesh.

Cons

Since the onset of COVID-19 and the transition in C-level leadership, the company's guiding principles have shifted from one aimed at building a legacy our grandchildren would admire to fostering a culture of rapid turnover, prioritizing perception over substance. It's crucial to remain vigilant and cautious under these circumstances.

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HubSpot Response
2y
Not sure what I can say here that doesn't sound defensive, so just going to say I'm sorry you feel there's been a major shift and that you're disappointed in leadership and in our culture. -Katie
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