HubSpot reviews

3.4

54% would recommend to a friend

(4,156 total reviews)
avatar

Yamini Rangan

64% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, remote/flex work, decent health insurance

Cons

If you think getting a job in support is a way to get into the company, think again. The next door is locked. They seldom promote from within the Support team, and when they do they parade it around like a youtuber giving $50 to a homeless man. They like to talk about appreciation, and mental health, and career growth, but make no effort to provide any opportunities for those things. They will strait up lie to you and then punish you for calling out the lie. Look at how many other people in the company say they would absolutely never do the job that support does, or allow themselves to be treated the way support does. Last year they laid off 500 people, 7% of the company, "spread evenly across all departments" but some how it was just under half of the support team, we spend the whole year struggling under heavy volume and all they did was demand more, then get upset when we took time off because it was getting to be too much. I cannot stress enough, DO NOT apply to this job. There are plenty of similar roles with similar pay and benefits that wont leave you so stressed out that you need to see a therapist. Don't believe the crap about this being a great place to work. It was under Halligan, but for the support team at least this has not been a even a good place to work for a long time, and they absolutely don't care.

avatar
HubSpot Response
2y
Don't think there is much to say here that doesn't sound defensive other than we care deeply about our Support reps, so I'll just say I'm really sorry you feel we've let you down. -Katie
1.0
Jan 22, 2024
Recommend
CEO approval
Business Outlook

Pros

If you like playing the corporate game, putting work first in your life, and hit increasing quotas then yes you will have work life balance but only when things are going well

Cons

If you're not hitting quota, even if you've had a great track record previously, the personal things going on in your life will not be cared about and you'll be disposed of or pressured to leave. Diversity means liberal diversity aka pronouns, voting democrat, etc. forcing african americans to take the vaccine at the same time as saying you care for american americans is wild.

1.0
Apr 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Hubspot does have a robust remote work policy and I have enjoyed working with the majority of my colleagues.

Cons

- Poor leadership and management. CEO took no responsibility for the layoffs. Co-founders of the company no where to be found during the layoffs. All the messaging around company culture is just a front. Don't believe it. Culture is gone, you're just a random number to leadership. - Metrics used to evaluate you are all over the place right now. - Lots of stress and burnout - Poor 401k match

avatar
HubSpot Response
3y
I am really sorry to read that you haven't had a good experience and that you're disappointed in HubSpot. That said, I would push back on Yamini not taking responsibility and our co-founders being nowhere to be found (they were on the AMA and Dharmesh did Connect conversations day of as did all of our CELT team members), but understand it's been a tough/stressful time at HubSpot and there's always room for us to continue improving, thanks for the feedback on your experience. -Katie
Viewing 64 - 66 of 4,156 Reviews

Glassdoor has 4,745 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.