HubSpot reviews

3.4

54% would recommend to a friend

(4,156 total reviews)
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Yamini Rangan

64% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Feb 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work Pay is pretty solid Great benefits Smart people Great product

Cons

Culture is not as advertised. Everyone lives in their own world and is too busy for meaningful connection. Consistent on-target performance requires long hours. Inbound leads might make up 25% of what you ultimately close. Company has moved to full-cycle selling for all AE's. Sales management lives and dies by the "HubSpot selling method" and it has some really strong points... But by the end, almost every customer feels like they just left a used car dealership. Even if they got the car they wanted, it still feels gross. End of month is psychotic. Everyone is scrambling and losing their minds trying to get to quota. You'll get pressured to ignore a customer's timeline and bring deals in early so that someone else higher up can make quota. As you can imagine... there is alot of turnover.

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HubSpot Response
2y
Sorry to read you didn't have a great experience with us--we've done a fair amount to limit more internal meetings and added in person Flywheel Kickoff for this year so I'm hoping that has improved some of the feedback you referenced. Heard on sales methodology and inbound lead volume, appreciate you sharing that with us and flagging our way. Sincerely, Katie
2.0
Jan 12, 2024

Was great, increasingly terrible

Recommend
CEO approval
Business Outlook

Pros

Pay is good Colleagues are generally nice & smart Work is challenging

Cons

Leadership is taking on more of a FAANG tech mentality and doing it poorly at that Micromanagement is on the rise No psychological safety Firing some of the best people and replacing them with mediocrity An environment of malaise has been created More managers than are necessary. No one around me is happy at work anymore. It wasn’t always like this.

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HubSpot Response
2y
Sorry to read/hear this. Lots to unpack here, but definitely understand that UX has gone through a lot of change of late, so the goal is to ensure we listen and learn from the feedback and work with UX leadership on a clear path forward that hopefully addresses some of the feedback you shared. Appreciate you making the time to share it even though it's painful to read. -Katie
2.0
Nov 30, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are competitive, and there is opportunity to work remotely for those preferring remote work. The office is in an easily accessible walkable location and is well equipped with amenities.

Cons

The company is very aggressive and heavy handed with its culture which is very political and very far left radical. To provide a more welcoming and constructive environment for all of its employees, politics should (and traditionally were) kept out of the office, but not so at HubSpot. Regarding team dynamics, teams are set up to look good on paper, but managers are focused on completing rituals and voicing slogans while being indifferent to the progress and success of employees or else being too afraid of confrontation to actually make expectations clear. Supervisors have no interest in training new staff on company resources and company paradigms and merely wish to insert staff as cogs in the machine rather than preparing them for excellence and a greater contribution. There also appear to be higher management schemes to fish for justification to push employees out of the company as a backdoor approach to layoffs, rather than being straightforward.

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HubSpot Response
2y
Thanks for the feedback, though tough to read. Not sure I agree with all of it, but ultimately it's your experience so we'll be mindful of it for moving forward, appreciate you sharing with us. -Katie
Viewing 70 - 72 of 4,156 Reviews

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