Is Humana a good company to work for as a Inbound Contacts Representative II?

Inbound Contacts Representative II professionals working at Humana have rated their employer with 3.7 out of 5 stars in 79 Glassdoor reviews. This is a higher than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Inbound Contacts Representative II Jobs at Humana now and start preparing for your job interview by browsing frequently asked Inbound Contacts Representative II interview questions at Humana .

Does Humana pay Inbound Contacts Representative II employees well?

Inbound Contacts Representative II professionals rate their compensation and benefits at Humana with 4.1 out of 5 stars based on 79 anonymously submitted employee reviews. This is 10.3% better than the company average rating for salary and benefits. Find out more about Inbound Contacts Representative II salaries and benefits at Humana .

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (52)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 849 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 574 reviews)); "The ability to work from home is a great plus" ((in 477 reviews)); "The flexibility and people are great!" ((in 272 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 207 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 146 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 143 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 125 reviews)); "There was a complete destruction of our processes with no training until late afternoon the day before implementation." ((in 108 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 95 reviews))

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Humana

Humana Inbound Contacts Representative II reviews

3.7

57% would recommend to a friend

(79 total reviews)

Jim Rechtin

85% approve of CEO

60% positive business outlook

Ratings by category

4.1

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.6

Career opportunities

3.5

Work/Life balance

3.3

Senior management

Inbound Contacts Representative II employees have rated Humana with 3.7 out of 5 stars, based on 79 company reviews on Glassdoor. This indicates that most Inbound Contacts Representative II professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Inbound Contacts Representative II professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

79 reviews

5.0

Dec 8, 2022

Inbound contact rep

Inbound contact representative

Recommend

CEO approval

Business Outlook

Pros

Humana is overall a good company to start out in.

Cons

They push you to take on other roles to save on expenses

4.0

Nov 29, 2022

Pharmacy Sector

Inbound contact representative i

Recommend

CEO approval

Business Outlook

Pros

Thorough training, great culture, interesting job.

Cons

Expect you to be perfect and nit pick every detail.

3.0

Nov 5, 2022

Good but too much micromanaging

Inbound contact representative ii

Recommend

CEO approval

Business Outlook

Pros

Training is 14 weeks which is great and you learn a lot and get to implement BENEFITS AMAZING

Cons

They stalk you like a hawk and have a 120 day probation

Viewing 34 - 36 of 79 Reviews

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Humana reviews Humana Inbound Contacts Representative II reviews

Humana

Humana Inbound Contacts Representative II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Inbound contact rep

Pharmacy Sector

Good but too much micromanaging

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