Is Humana a good company to work for as a Inbound Contacts Representative II?

Inbound Contacts Representative II professionals working at Humana have rated their employer with 3.7 out of 5 stars in 79 Glassdoor reviews. This is a higher than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Inbound Contacts Representative II Jobs at Humana now and start preparing for your job interview by browsing frequently asked Inbound Contacts Representative II interview questions at Humana .

Does Humana pay Inbound Contacts Representative II employees well?

Inbound Contacts Representative II professionals rate their compensation and benefits at Humana with 4.1 out of 5 stars based on 79 anonymously submitted employee reviews. This is 10.3% better than the company average rating for salary and benefits. Find out more about Inbound Contacts Representative II salaries and benefits at Humana .

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (52)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 849 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 574 reviews)); "The ability to work from home is a great plus" ((in 477 reviews)); "The flexibility and people are great!" ((in 272 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 207 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 146 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 143 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 125 reviews)); "There was a complete destruction of our processes with no training until late afternoon the day before implementation." ((in 108 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 95 reviews))

Skip to content Skip to footer

Notifications

Humana

Humana Inbound Contacts Representative II reviews

3.7

57% would recommend to a friend

(79 total reviews)

Jim Rechtin

85% approve of CEO

60% positive business outlook

Ratings by category

4.1

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.6

Career opportunities

3.5

Work/Life balance

3.3

Senior management

Inbound Contacts Representative II employees have rated Humana with 3.7 out of 5 stars, based on 79 company reviews on Glassdoor. This indicates that most Inbound Contacts Representative II professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Inbound Contacts Representative II professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

79 reviews

1.0

Sep 13, 2022

No work life balance

Inbound contacts representative ii

Recommend

CEO approval

Business Outlook

Pros

You’re off on the weekends

Cons

Lots of micromanaging, the workload does not match the pay

3.0

Aug 9, 2022

Worklife balance.

Inbound contact representative

Recommend

CEO approval

Business Outlook

Pros

Full benefits, great pay, decent training

Cons

Worklife balance, higher ups only care about u being at work and not enough about personal life

3.0

Aug 9, 2022

Great company

Inbound contact representative

Recommend

CEO approval

Business Outlook

Pros

This is a great paying company with plenty of health and welfare benefits.

Cons

The company pays well because they micromanage their employees

Viewing 37 - 39 of 79 Reviews

Top companies for "Compensation and Benefits" near you

Kaiser Permanente

4.2★Compensation & Benefits

Elevance Health

3.6★Compensation & Benefits

The Cigna Group

3.5★Compensation & Benefits

Northside Hospital

4.0★Compensation & Benefits

Jobs at Humana

Internal Sales Agent, Broker

Clinical Programs Pharm Technician

Internal Sales Agent, Broker

Internal Sales Agent, Broker

Internal Sales Agent, Broker

View all Inbound Contacts Representative II Jobs

Humana reviews FAQs

Humana reviews Humana Inbound Contacts Representative II reviews

Humana

Humana Inbound Contacts Representative II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

No work life balance

Worklife balance.

Great company

Top companies for "Compensation and Benefits" near you

Jobs at Humana

Humana reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Humana

Humana reviews FAQs