Humana Inbound Contacts Representative II reviews

3.7

57% would recommend to a friend

(79 total reviews)
avatar

Jim Rechtin

85% approve of CEO

60% positive business outlook

Inbound Contacts Representative II employees have rated Humana with 3.7 out of 5 stars, based on 79 company reviews on Glassdoor. This indicates that most Inbound Contacts Representative II professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Inbound Contacts Representative II professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

79 reviews
4.0
Jun 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Hours are great Nice Staff Days go by fast due to faster pace

Cons

Was told that I would be making $19 per hour after all my training, but it's up to individual supervisor. My supervisor feels that is too high of pay for the job. I only received a $1 an hour increase instead of $3 an hour increase. Other reps that I was in training with that have different managers did get the pay increase. I complained to HR, but they said it's up to individual supervisor.

5.0
Jun 11, 2021

I love my job!

Recommend
CEO approval
Business Outlook

Pros

Plenty of room for job growth, wonderful leadership (in my experiences), and a company that cares tremendously about social matters!

Cons

Medical benefit packages are very limited

3.0
Jun 7, 2021
Recommend
CEO approval
Business Outlook

Pros

The people are helpful and point you in the right directions to find the answers you need to provide to your inquiring member.

Cons

A LOT of information and processes. Upset callers most of the time.

Viewing 61 - 63 of 79 Reviews

Glassdoor has 8,236 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.