Question 1

Is Humana a good company to work for as a Inbound Customer Service Agent?

Accepted Answer

Inbound Customer Service Agent professionals working at Humana have rated their employer with 3.0 out of 5 stars in 48 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Inbound Customer Service Agent Jobs at Humana now and start preparing for your job interview by browsing frequently asked Inbound Customer Service Agent interview questions at Humana.

Question 2

Does Humana pay Inbound Customer Service Agent employees well?

Accepted Answer

Inbound Customer Service Agent professionals rate their compensation and benefits at Humana with 3.5 out of 5 stars based on 48 anonymously submitted employee reviews. This is 5.6% worse than the company average rating for salary and benefits. Find out more about Inbound Customer Service Agent salaries at Humana.

Question 3

How happy are Inbound Customer Service Agent professionals working at Humana?

Accepted Answer

63% of Inbound Customer Service Agent employees at Humana would recommend their employer to a friend. This rating has increased by 191% in the past 12 months. Inbound Customer Service Agent professionals have also rated Humana with a 2.8 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.2 rating for culture and values and 2.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at Humana?

Accepted Answer

Customer Service Representative (211), Analyst (85), Project Manager (85), Care Manager (83), Consultant (82), RN Case Manager (78), Manager (73), Pharmacy Technician (72), Director (70), Sales Representative (69), Dms Sales Agent (64), Registered Nurse (63), RN Care Manager (56), Sales Associate (56), Grievance and Appeals Specialist (53)

Question 5

What are the pros of working at Humana according to real employee reviews?

Accepted Answer

"Benefits are great and competitive" ((in 840 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 557 reviews)); "The ability to work from home is a great plus" ((in 470 reviews)); "Great people and lots of energy" ((in 268 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 204 reviews))

Question 6

What are the cons of working at Humana according to real employee reviews?

Accepted Answer

"Disorganized and poor leadership" ((in 147 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 145 reviews)); "In the last year we have experienced nothing but layoffs and constant instability." ((in 125 reviews)); "There was a complete destruction of our processes with no training until late afternoon the day before implementation." ((in 105 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 97 reviews))

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