Humana reviews

3.6

61% would recommend to a friend

(7,607 total reviews)
avatar

Jim Rechtin

60% approve of CEO

54% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
4.0
Jul 11, 2015
Recommend
CEO approval
Business Outlook

Pros

You work from home. They pay is reasonable. It's very rewarding to help people change their lives for the better each day.

Cons

Longer hours are required to meet expectations than the 40 they hire you to work. You are micromanaged. You coach will IM you stating you haven't made a call in 20 minutes and ask you why. You are always being watched and listened to. It is a very robotic position. There is nominal coverage when taking PTO, you must make up your work when you return. Coverage teams exist, but they only call one or two of your members when you are out. The computer programs have problems throughout the day 4 days out of 5.

1.0
Aug 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Co-workers are dedicated and work hard. Occasional perks in lieu of monies as an incentive for working hard toward goals.

Cons

Disregard for employees demonstrated by Senior Leadership-withholding monetary compensation as a rule, Dickensian rigor rules when sharing profits. The messages that are trumpeted as "Vision" die on the vine due to unwillingness to provide necessary resources to actually accomplish said vision. Morale is mainly due to sharing of work among too few employees. During hiring process employees are told occasional overtime is required, then a slick lowball offer (salary) is made and reality steps in-overtime is constant and needed on a daily, if not weekly basis.

2.0
Aug 3, 2025

Micromanaging and Toxic Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good salaries, good PTO, flexible schedule.

Cons

Leadership in certain areas is questionable at best, very disrespectful, condescending, no real mission or vision. This company does not offer a promotion cycle.

Viewing 34 - 36 of 7,607 Reviews

Glassdoor has 8,236 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.