Humana reviews

3.6

61% would recommend to a friend

(7,607 total reviews)
avatar

Jim Rechtin

60% approve of CEO

54% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
2.0
Jul 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Pays well. Great 401k matching. WAH, so no commute.

Cons

Humana at Home: Micro Managed to the point of mental health issues for most member facing employees. Work life balance is terrible. Lack of concern about associate wellness from upper management. Health benefits are pretty terrible.

2.0
Jun 27, 2016

RN Case Manager

Recommend
CEO approval
Business Outlook

Pros

Work at Home, 401-k good match, industry leader in telephonic case management. Good Team support. Tuition, but no time to use it. A few excellent coaches.

Cons

Micro-management, top heavy and continue to add more staff to monitor. Salaried staff time managed down to minutes and seconds. Time spent on adjusting to new daily requirements, and learning new processes and meetings to discuss same, infringe on time to meet the quantity-only based metrics. Quality diluted and losing good staff and customers. Future uncertain with merger. Many providers quit accepting insurance.

1.0
Mar 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Humana is best company to work for if you are working in good department where manager is focus on doing things and not a micro manager. I have been working at Humana for 4 years now and most of the departments are best place to work in. Benefits is good - 23 days PTO to start with and 1.25 match for 401K.

Cons

In Humana culture is 100% different from department to department. If you are in good department then Humana is best company to work for, but if you are working under few micro managers then your life will be hell. Not been lucky and I stuck in wrong department where managers are micro managers. They keep track on what time you report to work, what time you are leaving. Whether you are WFH or in office. Even been non-technical manager they dictates technical decision and you feel like suffocating yourself of not been trusted, not allowed to do your job correctly.

Viewing 31 - 33 of 7,607 Reviews

Glassdoor has 8,236 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.