Humana reviews

3.6

61% would recommend to a friend

(7,615 total reviews)
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Jim Rechtin

60% approve of CEO

54% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
4.0
May 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexibility Transitional Assistance elderly Follow up or follow through Post discharges

Cons

No career movements Not placed on work groups Changes are not smooth To many changes at once

1.0
Mar 8, 2024
Recommend
CEO approval
Business Outlook

Pros

I was a job seeker.

Cons

As an experienced professional in the healthcare sector for more than a decade, I recently applied for a role at Humana, attracted by the organization's espoused principles of commitment, joy and responsibility. However, I must express my profound disappointment with the lack of professionalism evident throughout the interview process. From the outset, it became apparent that the interview lacked the necessary structure to effectively highlight my qualifications and experiences. Instead of accentuating my skills and expertise, the conversation frequently drifted towards underscoring the deficiencies of the team, fostering an unsettling atmosphere of negativity. Despite my eagerness to engage in a constructive discourse about how I could contribute to Humana's mission and objectives, the interview predominantly fixated on depicting the team in an unsupportive manner, leaving scant opportunity to explore my potential alignment with the organization's goals. Regrettably, this experience has left me with the conviction that I would not thrive within such an environment. While I am appreciative of the chance to have participated in the interview process, I am also disheartened by the dissonance between Humana's professed values and the realities manifested in the behavior of its employees. In conclusion, it is my earnest hope that Humana reassesses its approach to interviewing and fosters an environment where professionalism, respect, and mutual recognition of individual capabilities prevail. As a fervent advocate for quality healthcare, I remain committed to seeking opportunities that resonate with my values and facilitate professional development.

2.0
Feb 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Co-workers are helpful/friendly/kind, Pay increases with each tier increase. Will work with you if you have a personal emergency to attend to during work hours, letting you have makeup hours.

Cons

Every customer survey MUST be a perfect 10 otherwise they want to know why not and will bring you into a group voice chat with several other supervisors to go over it in detail. Long wait times for assistance in main chats even if you show you've attempted to find the answer yourself.

Viewing 403 - 405 of 7,615 Reviews

Glassdoor has 8,246 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.