Humana reviews

3.6

61% would recommend to a friend

(7,623 total reviews)
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Jim Rechtin

59% approve of CEO

53% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
5.0
Aug 3, 2014
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the position because I enjoy meeting people. This position gave me the opportunity to enjoy a diverse group of employees. Also, the benefits were great. I was a fill in for the Executive Admin.Assistant to the CEO when she was on vacation, etc. I learned a great deal about the insurance industry and in particular about the Behavioral Health insurance industry.

Cons

When I began to work for them as a temp in July 2007, we were a small group. In 2008 I was hired as a direct employee and Humana bought out our small company called CorpHealth. Many changes occurred including moving our office from downtown Fort Worth to Las Colinas. It was a very long drive for me because I lived in Cleburne. But I still wanted to keep that job, so I drove over one hour each way daily.

1.0
Aug 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Paycheck, Work At Home, Nice Coworkers

Cons

Your experience will depend on leadership, as it varies across regions. My department was very dysfunctional. It was an environment of abuse, bullying tactics, manipulation, vindictive behavior, dishonesty and disrespect. There is a lot of turnover. I did not feel valued as a professional. Leadership has unrealistic expectations, and instead of working with employees to resolve barriers, they harass employees with metrics that can't be reached. If you show a talent or ability, they will take advantage and demand extra responsibilities, while others are not held to the same expectations. You have to be a yes person/kiss up, to get promoted. It's certainly not based on talent or people skills. New ideas are met with resistance and excuses, and the same cycle continues of being unable to meet expectations over and over, with the same broken system and then getting called on the carpet for failing.

3.0
Jul 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Good culture, well established within the national marketplace, so always opportunities to go elsewhere or change positions if qualified

Cons

Typical corporate business modal. Performance doesn't negate income nor increased benefits within your role. You will be utilized in whatever way that location needs you, to make the numbers. Example: Myself and a few others, had years of experience in the overall insurance marketplace, yet our salaries were capped at the same level new hires without a license were given. Training classes that came around a year or two later, were offered nearly 10% or more in salary differential, and given much better campaigns. You can have a closing ratio in the top 3% nationwide, one of the best retentions spreads, and a conversion ratio in the top 0.5% and be placed on an outbound cold call campaign, making little to no commissions. Whereas a new hire that just passed their health exam, are placed in campaigns within inbound super hot campaigns, and earn an extra $1500-$4000 monthly in commissions.

Viewing 6979 - 6981 of 7,623 Reviews

Glassdoor has 8,255 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.