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      Humana

      Engaged Employer

      Humana reviews

      3.6

      61% would recommend to a friend

      (7,615 total reviews)
      avatar

      Jim Rechtin

      60% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Humana has an employee rating of 3.6 out of 5 stars, based on 7,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      8K reviews
      2.0
      Sep 20, 2013

      the moral at Humana is low. Managers and sups do not care about their employees.

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      There really are not any good reasons to work for Humana. I have a new job that pays more and the atmosphere is much better.

      Cons

      The call center has a high turnover rate, therefore, the customer service representatives have to take more calls, which burns you out. Also, they keep adding more work and don't want to give you a raise.

      4.0
      Sep 20, 2013

      Challenging, Rewarding, Great Place to Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supervisors and company care about the development and engagement of their workforce. Jobs often have autonomy, various duties reducing repetitiveness, and meaningful work. Challenging but often rewarding through various ways including recognition and a possibility of a monetary bonus/award for outstanding accomplishments. Large organization - opportunities for lateral or upward positions.

      Cons

      Sometimes stressful but this also contributes to pride in accomplishments.

      3.0
      Sep 19, 2013

      Reinventing ways to cloak ineffiency

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, great coworkers, good incentives, room for growth. Competitive products, great company direction.

      Cons

      Management is not in tune with the real daily operations. Clients feel we are hard to do business with. Fragmented and unpolished marketing. Lots of higher up entrenched employees with no real value.

      Viewing 7171 - 7173 of 7,615 Reviews
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      ReviewsHumana reviews

      Glassdoor has 8,246 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.