Humana reviews

3.6

61% would recommend to a friend

(7,609 total reviews)
avatar

Jim Rechtin

60% approve of CEO

54% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,609 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
2.0
Apr 18, 2016
Recommend
CEO approval
Business Outlook

Pros

They care about the member and not just "checking the boxes". Working from home is a huge plus. There is definitely a sense that you are helping people manage their health at home. Benefits are decent. Technology is up to date.

Cons

Unclear and sometimes unrealistic expectations. Changes are way too frequent- direction can change more than once a day for any given process which is frustrating. Direction not always consistent. Role is not as described during interview/hiring process (AT ALL).

2.0
Mar 15, 2016
Recommend
CEO approval
Business Outlook

Pros

If you live in Louisville there are few other choices. At least the pay levels are decent when you consider the lower cost of living in Kentucky.

Cons

Same handful of people move around to different leadership roles as they fail at their last assignment. Given enough time they are back leading where they failed (at least) once before. Perhaps being acquired will give Humana the fresh leadership it so desperately needs.

3.0
Aug 30, 2015

Humana cares manager

Recommend
CEO approval
Business Outlook

Pros

Humana has great benefits for employees. You can earn points which turn in to cash by keeping healthy and setting goals. I got a fit bit.surge this way at no cost to me. You can work from home so no more traffic jams.lots of opportunities to move around in company.

Cons

Computer and phones go down a lot which can be very frustrating. The work load is never ending. Policies change very quickly . A lot to keep up with and not alot of support.

Viewing 88 - 90 of 7,609 Reviews

Glassdoor has 8,238 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.