Is Humana a good company to work for as a Team Lead/Utilization Management?

Team Lead/Utilization Management professionals working at Humana have rated their employer with 3.2 out of 5 stars in 51 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Team Lead/Utilization Management Jobs at Humana now and start preparing for your job interview by browsing frequently asked Team Lead/Utilization Management interview questions at Humana .

Does Humana pay Team Lead/Utilization Management employees well?

Team Lead/Utilization Management professionals rate their compensation and benefits at Humana with 3.7 out of 5 stars based on 51 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Team Lead/Utilization Management salaries at Humana.

How happy are Team Lead/Utilization Management professionals working at Humana?

37% of Team Lead/Utilization Management employees at Humana would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Team Lead/Utilization Management professionals have also rated Humana with a 2.6 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.6 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 852 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 571 reviews)); "work from home is a good program" ((in 484 reviews)); "Great people and job flexibility" ((in 262 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 212 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 150 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 145 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 124 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 98 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 96 reviews))

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Humana

Humana Team Lead/Utilization Management reviews

3.2

37% would recommend to a friend

(51 total reviews)

Jim Rechtin

20% approve of CEO

25% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.6

Diversity & inclusion

2.6

Culture & values

2.6

Work/Life balance

2.5

Career opportunities

1.9

Senior management

Team Lead/Utilization Management employees have rated Humana with 3.2 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Team Lead/Utilization Management professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Team Lead/Utilization Management professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

51 reviews

1.0

Aug 7, 2025

Worst experience ever.

Utilization review coordinator

Recommend

CEO approval

Business Outlook

Pros

Pay, company credit card, and holidays.

Cons

Everything else. Co workers, management, the job.

4.0

Jun 12, 2025

Utilization Review

Utilization review nurse

Recommend

CEO approval

Business Outlook

Pros

Able to work from home, good benefits

Cons

micromanaging, long process and procedures, always working against the clock, high metrics to meet

5.0

Jun 5, 2025

Utilization review

Utilization review nurse

Recommend

CEO approval

Business Outlook

Pros

Good company to work for

Cons

No room for growth opportunities

Viewing 10 - 12 of 51 Reviews

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Humana Team Lead/Utilization Management reviews

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Worst experience ever.

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Utilization review

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