Humana reviews

The Inconsistent expectations and micro-management of this organization affects associate and customer service. There is too much focus on meeting daily contact numbers, which can and does interfere with identifying and providing customer health needs.

The standard at Humana is to encourage micromanaging to make the environment as miserable as possible for employees. Of course, the "favored" ones by the managers - that is a different story. That is also how raises are given - favored ones get more raises, better raises, better treatment. Not fair treatment from employee to employee. Also, health insurance is expensive when you take into consideration the high deductibles. Another big issue is that after many years of working at Humana is a certain role, they hire in new ones with a much higher salary, while we faithful employees are left to make less than even the minimum of the role salary range. The new hires are making the current top of the salary range. This is NOT FAIR! Loyalty will get you nowhere nowadays! Making $83,000 a year when the minimum for your role is $87,000 does not seem fair to me!