Humana reviews

3.6

61% would recommend to a friend

(7,613 total reviews)
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Jim Rechtin

60% approve of CEO

54% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
1.0
Jan 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay was decent. PTO was accrued at a decent rate, just couldn't get it approved.

Cons

Back-stabbing, racist, couldn't get PTO approved, the term "team" is a joke, definitely favored employees get preferential treatment. The systems don't interact. For an insurance company the employee insurance plans were terrible.

3.0
Dec 7, 2013

An ok place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart co-workers who are passionate about their personal well-being and yours. Tries to apply policies consistently and fairly, at least at a corporate level. CEO has a good vision for the future, at least from a shareholder standpoint. People let me do my job and don't micromanage me (that's very dependent on area and leader, though).

Cons

Pay is "competitive," but salary increases for average employees are shamefully low in an attempt to hold down administrative costs. Shareholders are making money hand over fist, and share prices are at an all-time high. We're supposed to be excited about these milestones. But average employees see none of the rewards. We have associates in certain areas who are on food stamps. Food stamps. How can this happen at a company with this much profit? Heavy politics get played. Humana's all about who you know and who knows you, rather than looking at employees for genuine skill, expertise and merit. Lots of cronyism and nepotism. Lots of at mid-levels who look good, sound good, and that's about it. All hat and no cowboy. The company's very focused on developing "top talent." That translates to about 1 percent of a workforce of over 50,000 employees. So if you're not at a director level or higher, or if you're not working very closely with someone who's in a powerful position, you're going nowhere fast. That can be very frustrating. We're supposedly transitioning to an "agile" workplace model, but that doesn't seem to be happening for most folks. That's probably because too many managers are unsure on how to measure productivity by more than clicks on a computer and butts in a seat. Just because you can see the associate doesn't mean the associate's productive or able to make productive use of time with lots of office distractions. In addition, the low pay increases could easily be offset by allowing people the flexibilty of working from a coffee shop. It makes sense, but that idea seems pretty much dead in the water. Yes, it's all about "one dream, one team"--until it comes to benefits and pay. Then that philosophy goes out the window. People are not stupid. They see the inconsistency. They just stay quiet because they don't want to lose their jobs. Engagement survey results are tracked down to the individual. They know who the most engaged associates are to the person. Nothing you put on that survey is anonymous. Humana, as I understand it, has an ownership stake in Kenexa. That explains so much. I will never answer another engagement survey, or if I do, I'll lie. I know how to manipulate results, too. Health iInsurance for associates is sky high, and Humana's the insurer. You'd better stay healthy. If you have to use a high deductible plan, you'll be coming up with a huge out-of-pocket costs. When you have expenses that carry over from year to year, that gets expensive. Real quick. They tell you in corporate communications that they want your ideas. Maybe. It all depends. You're safer if you keep your head down and do your work as you're told.

2.0
Aug 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Reliable pay, if your manager approves your time. Went an entire month while my boss was in Europe with out pay. And yes its below market average compensation.

Cons

Zero pay increases, no recognition, HR is not for you (regular associates), "Leaders" will create a very hostile environment, and constantly look for ways to make work life difficult. As an hourly employee I have never been subject to my schedule being dictated by a Account Executive that I don't report to!

Viewing 253 - 255 of 7,613 Reviews

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