Humana reviews

3.6

61% would recommend to a friend

(7,613 total reviews)
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Jim Rechtin

60% approve of CEO

54% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
2.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

-Good benefits & leave -Non leadership workers are great coworkers

Cons

-Does not value employees. Employees are now an afterthought over profits -Poor communication within the company -Senior leadership lacks the healthcare knowledge. Experienced leaders are being replaced with individuals from places like Capital One that do not understand the massive regulations and limitations within the Medicare/ Medicaid programs. -Unrealistic expectations for success -Low accountability

1.0
Aug 28, 2025

Look elsewhere

Recommend
CEO approval
Business Outlook

Pros

Generous pto policy Helping hand grants Guild

Cons

No work-life balance. They encourage you to take time off, but then micromanage and punish you when you don’t hit impossible goals. Management gaslighting. They pretend to care, but use your personal situations and vulnerabilities against you. Retaliation culture. I gave honest negative feedback in a survey and was terminated shortly after, without notice. Unrealistic workload. Expectation to work 7 days a week during AEP, from 5 a.m. until 2 a.m., just to have a chance at meeting goals. Forget seeing your family from October–December. Micromanagement and favoritism. Some employees are favored regardless of performance, while others are targeted and pushed out. Constant changes. Schedules change every 3 months, making it difficult to balance family life. Limited mobility. Difficult to move between departments, even for qualified associates.

1.0
Feb 19, 2025

Severe micromanagment

Recommend
CEO approval
Business Outlook

Pros

You can work from home. Great team environment, but that depends on the department and management. Decent PTO

Cons

They can micromanage you to the point of stalking regarding of how productive you are. So beware and make sure to be a "yes" man or woman and always comply. Never question anything or you'll wind up on the "list". There is unethical employee monitoring by management to the point of bullying and stalking. They also listen in, so be careful what you say around your work computer. I am not surprised if these creepy people continue to spy on you after your shift ends. Make sure to turn off your computer at end of shift and you should be okay. Other than that, it's a tolerable way to pay the bills.

Viewing 265 - 267 of 7,613 Reviews

Glassdoor has 8,243 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.