Huntington Bank reviews

3.4

58% would recommend to a friend

(3,146 total reviews)
avatar

Steve Steinour

72% approve of CEO

62% positive business outlook

Huntington Bank has an employee rating of 3.4 out of 5 stars, based on 3,146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Huntington Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Feb 27, 2024
Recommend
CEO approval
Business Outlook

Pros

The benefits are very good.

Cons

Poor leadership - District Manager creates a hostile work environment and has received numerous HR complaints and no action is taken. Working there is more like being back in high school than being in a professional setting. Too aggressive in sales. We were told it is more important to make telemarketing phone calls than to tend to the customer's that come to the branch....no matter how long the line is......it is unacceptable to be transactional is what we were told. If that's the case just become an online bank....close the branches... and have the employees become full time telemarketers. They are only interested in sales and not service. Huntington is only interested in customers with high balances and good credit despite the fact that their slogan is "Welcome". We were told by upper management not to waste our time with customers that have ITINs because they will never qualify for loans or investments. They preach an all inclusive, welcoming culture...but definitely don't practice what they preach.

1.0
Dec 25, 2019
Recommend
CEO approval
Business Outlook

Pros

1.) I have been through 4 different departments, 3 as a contractor and my last one as a permanent employee, and no matter which department my Co Worker were all amazing. Kind, helpful, and team orientated. 2.) In Secondary Marketing department there was a spefic manager that was knowledgeable, helpful, and geniuely cared about her team. 3.) In every department I've been I notice that Huntington is very customer focused, delivering the best to our end user the customer/ client. 4.) Once hired on I notice that Huntington had great benefits. 5.) Your ideas are easily heard and considered especially if it means doing things a better way. 6.) Senoir Management above my direct managers are incredibly smart, helpful, and kind. They will make time for anyone in there organization that's interested in talking with them. 7.) There are smart and hard working individuals that makes it a great ecosystem, naturally your start to develop and improve professionally.

Cons

1.) In my first department, there was chaos from numerous amount of work, and the department had a new manager from an acquisition from a different bank. I was inform overtime will be mandatory when coming on as a contractor, and time off will be frowned upon. I accepted the challenge worked hard, worked the overtime, took no time off, and had ideas to combat the work load. After some time the volume of work resided and an opening was given to hire someone on permantely, at the time it was me and 1 other contractor who took time off as a traveling baseball coach. But unfortunately I was moved to another department, and the baseball coach was given the position due to his pre established relationship with a SVP, who knew the person for years. My cold hard lesson to neoptism triumphs hard work and process improvement. 2.) My next department as a contractor, I was inform by a new manager that I will be replacing a contractor who is being hired on permantely and if I can do as well as him, I might be given a full time position. 1 year passes and I totally revamped the process of work and create reporting tools for management, and revamp other processes as well. I was always praised for my ideas for improving work process. The process no longer needed many contractors, but just a hand full, from 9 to let's say 3 or maybe even 2. Unfortunately, the work was utimately outsource to other permanent employee, I was told I was the best contractored they had but was laid off with all contractors, and was inform all contractors was let go to budget constraint. I found it odd that this department historically utilize contractors and would adjust the amount of contractor based on volume, so my assumption are they had to budget out for contractors, how could they forecast I would come on broad and share so many process improvement idea. So my rude awakening to false promises, and you can work so hard and add so much value, you can put yourself out a job. I learn work to work as hard as the average person, but dont improve the process or share ideas that can come back in bite you out of a job. 3.) My 4th department I was finally hired on as a full time employee after 2.5 years as a contractor hoping to be hired on. I was brought into a new role as a business anaylst. But I discovered with time, my direct manager was a toxic, deceitful, unethical, and who ultimately was clueless in his role as management. I and other members on the team was given lecture to boast himself and his ego, that had no real point other than he can because he was manager. He used fear as tatic where was told to always prove our self that you never know when the company will lay us off, constantly reminded me that he did me a favor because he hire me and without him I'll will still be a contractor and to always remember that, and made sexist inappropriate comments about our co workers and how attractive other females where. In addition not only did my manager offer no guidance on work or reporting, I had to work with my co workers and other managers to figure out reporting or the assignment, and come back and teach him, literally walking him through each step, explaining legends, y axis, x axis, and simple percentage break down I learned in the 6th grade. Every question I ask he could never assist but would direct my question else where, I started to realize as I work with other account managers in the department there was this mutual unspoken understanding that my manager was clueless about many thing in regards to his role in Huntington Insurance. He micro managed the team where we kept track of all our hours, and he boastlyfully displayed he works less than 100 to 80 hours a month, but will not assist other co workers with claims when the work load was intensifying. He would use fake praise when some how me or my other team mates got through an assignment or rough part of the work week, but we knew this was all insincere with his behavior and his moments of rude comments. Never had I had a manager such as him where I was disgusted and ashamed that Huntington did not have a system to monitor his behavioral. It's gotten to the point where 1 person forced her retirement early than she would like, I left after being there for just a couple months, and others planning to leave once an opprtunity arise. A lesson I learned was it's important to vent not only the job, but the manager, and awful person can and will be in charge.

2.0
Jun 5, 2019

Management needs a change

Recommend
CEO approval
Business Outlook

Pros

Pay is very competitive with other companies. They strive to make sure you are getting paid fairly. With the 3 years I was there I got a raise every year plus two other ones that weren't the yearly review. The pto to start was 12 days that I had received by the end of my time I had 16 plus two extra days I had received. There hsa program is really good they have total health thing that if you do the items you could get up to 500 and they give you 250. They have great maturity leave. Some branches are great to work for and have a good work life balance but that really depends on were you are at. There was a lot of change in the 3 years I had been with Huntington some were really great changes and some not so much but that's with any company. Compared to other banking companies Huntington was a lot better from what I have heard from people that have worked with other companies.

Cons

Management is awful. No guidance what so ever if you want to advance you have to figure it out on your own. Depending if you know someone hire up or at other branches you may move up within to other branches. There’s no appreciation within Huntington. Most places are under staffed and you typically wouldn’t get a lunch. Customers would get upset for being under staff but we couldn’t do anything. Most times I ate out of my drawer when customers weren’t in the branch because I wasn’t able to go to the break-room. You work hard for this company and nothing shows for it. I truly loved my job at first, but it went downhill quick. There is one manager who is an awful person to work with. He would Taunt you and tell you call HR on him. Everyone was afraid of him. He would make people cry and then laugh about it. He made you afraid to call HR and I’ve heard there’s a few managers like that and the district managers were buddies with the managers so plenty of time people would be afraid to say anything because they didn’t want to get fired. Also, some managers were too lazy or didn’t want to see you advance. There is a lot of unprofessional people within the branches/ Huntington all together. Also, there is no consistency from branch to branch. As a customer you go to one branch get told one thing and then go to another and get told the opposite thing. It was hard being a float teller because nothing was consistence you were taught one thing and then go work at another branch and its completely different because the people who have been with the company the longest think they know everything and may need a refresher course every now and then. You also were expected to do test about subjects and typically never had time to watch the videos or read the material so we all would copy each others answers or take the test and save the answers . Grass isn't greener on the other side left a great branch to move up within the company and got sent to an awful branch. Huntington is like high school. If you don't have your name out there in a good way your not moving up theirs a lot of clicks who knows who basically.

Viewing 13 - 15 of 3,146 Reviews

Glassdoor has 3,362 Huntington Bank reviews submitted anonymously by Huntington Bank employees. Read employee reviews and ratings on Glassdoor to decide if Huntington Bank is right for you.