Huntington Bank reviews

Reorganization of channels seems very disorganized with little if any transparency or benefit to front line employees and lower level management. The customer focus and doing the right thing which has been responsible in great part for Huntingtons growth and prosperity in recent years is gradually giving way to focus on maximizing short term revenue from customers without regard to their best interest. This is being driven by extremely aggressive raising of sales goals, at least in the retail sector. Extraordinary effort is required of bankers to achieve the new goals and many will fail. The in-store channel ( Giant Eagle) has been particularly hard hit with goals being raised for branches and bankers by almost double with no change in the market. There is a wave of people bailing out of this channel due to the changes and what they see as a channel that no longer a place for opportunity, recognition and advancement.

High turnover and not much improvement seen to better this. Communication could be better between management channels. There is not enough in class training which makes it very difficult on new employees to start off on top