Huron claims that experienced hires are valuable, i would argue that Huron does little to allow experienced hires to show their value.
First off, Huron Consulting is a misnomer of a title, there is little to no actual consulting going on, on the Revenue Cycle side at least. At best, the employees are focused on implementing a semi customized tool. At worst, they are forcing a set of methodology onto clients that have no need for it, in the process damaging a working system. The primary issue lies in where Huron excels and that is the indoctrination of analysts.
The homegrown analysts only know one way to do things and have never been a part of other firms and therefore their ideas are stagnant. Huron refers to this stagnation as its "culture". Huron pushes to bring on experienced hires but then wonder why their retention rate is so low. It's because the average experienced hire, usually people with actual consulting backgrounds, understand that part of a good engagement is actually listening to the client and know how to customize an implementation to meet the clients needs and not just check off a box.
When I first started I thought the idea of a firm that only takes payment upon the achievement of milestones and metrics was genius, and in theory it is. In practice it's terrible. All that these types of contracts do is cause undue stress and pressure on engagement teams to meet goals that are usually impractical and are now their responsibility to find a way to meet. Which leads to the next con about Huron, the absolute lack of work life balance. As much as upper management claims they value work life balance, they do very little to nothing to give their employees the ability to enjoy their life outside of work.
