Hyland reviews

3.7

61% would recommend to a friend

(1,490 total reviews)
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Jitesh S. Ghai

63% approve of CEO

54% positive business outlook

Hyland has an employee rating of 3.7 out of 5 stars, based on 1,490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyland employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Mar 5, 2021

The end of a great place

Recommend
CEO approval
Business Outlook

Pros

Sabbatical program Flex time Decent PTO earning schedule Great coworkers Work from home but don’t know if that will carry forward after the pandemic Some low level managers are incredible

Cons

The pay is abysmal. I’m talking some people being underpaid by $30,000 or more. They claim to have “fixed it” but many people have brought up that nothing changed and they are still way under market for the area Hyland is in. They aren’t going to be able to compete in the new job market but I guess that doesn’t matter see below. Hyland has completely lost its focus and ability to execute. VP and C-suite executives are completely clueless and are dragging the business down hard. The current CTO is nothing more then a hatchet man for the private equity firm that owns Hyland. He is completely clueless on how to move the company forward with its “cloud” offerings and is simply doing the bidding of the PE firm to slash cost to the bone no matter the problems it causes. For example Hyland wants to move into SaaS but has no clue how to do it. Instead of researching and following a traditional path or hiring consultants they decided to just try it out with no leadership. Well it hasn’t worked so now they are blaming employees (developers and QA) for not executing fast enough and have laid off 150 or so people with ZERO notice on a zoom call. We are talking people with 10 and sometimes 20 years with the company thrown out like used napkins. As if this isn’t bad enough they talk constantly about how hiring is a priority but all new R&D hiring will be in low cost areas like India and Poland. When employees expressed concerned they were told by the CEO “There is no such thing as an American job, we are a global company.” Really this happened. This is all during a global pandemic mind you. One might think after all of this they would fire some leadership too because they created the plan that failed. Well you’d be wrong! How about doubling down on the same awful plan as before with less people! Seems smart... They are also throwing around “threats” about people not performing and how they are going to be tracking productivity very closely (aka micromanaging) because it’s the fault of the employees things are the way they are. Ultimately the reputation of what Hyland was 10-15 years ago is all that is a draw anymore for people. It’s a shell of its former self and tenured people are leaving in droves. It’s not a terrible place to work but it certainly isn’t worth staying at for any long term. I would look elsewhere where you will be paid adequately. Hyland is a directionless dinosaur being run by a Private Equity firm and their yes man that has zero interest in its longevity or standing, anyone with sense is abandoning ship.

1.0
Jan 27, 2021

The Magic is Over

Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling and the team level employees are fantastic.

Cons

The reputation of Hyland is based on its culture from a decade ago. It isn't the cool company with slightly lower pay, but with a slide and lots of parties. Bow it's the company with considerably lower pay, that is run just like every other software company, that fires over a hundred workers in a Zoom meeting, two weeks after bragging about record profits.

2.0
Oct 30, 2018

Unsatisfactory Work Culture

Recommend
CEO approval
Business Outlook

Pros

The majority of the people at Hyland are good, and no one wants to see anybody actively fail. The on-side diners and gym facilities are nice, and the remaining culture/activities are a perk.

Cons

Hyland underpays significantly, and when recruiting, goes specifically after junior developers who don't know any better so that they won't have to pay well. Same with QA testers. The quality of leadership is hit-or-miss, mostly miss. Corporate leadership is currently playing games with technical employees where they recognize that R&D is underpaid, but won't do anything about it and waffle around the issue when asked directly. I left after a year of corporate leadership being unable or unwilling to make pay decisions regarding R&D and share them with employees. The re-org was deeply unpopular and miscommunication abounded. No one is sure how to proceed with their jobs. Career paths are unclear. Training provided is rushed, unfocused, and often doesn't line up with actual job responsibilities. Management heavily plays favorites, and poor performers are promoted due to social connections and appearances. More junior employees are steamrolled, passed over, and/or ignored. Feedback is often lukewarm at best. The company's famous culture is rapidly disappearing due to financial irresponsibility, mismanagement, and poor decision-making. It's very disappointing.

Viewing 49 - 51 of 1,490 Reviews

Glassdoor has 1,645 Hyland reviews submitted anonymously by Hyland employees. Read employee reviews and ratings on Glassdoor to decide if Hyland is right for you.