Hyland reviews

3.7

63% would recommend to a friend

(1,493 total reviews)
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Jitesh S. Ghai

62% approve of CEO

56% positive business outlook

Hyland has an employee rating of 3.7 out of 5 stars, based on 1,493 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyland employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Mar 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Good culture, work/life balance, onsite daycare, diner, health/wellness focus, fair vacation policy (3 weeks to start), good people, mediocre maternity leave.

Cons

Total boys club, not equal earning for women and men. individual commission structures for selling the same product, nepotism and favoritism rule. No set structure for earning stock options, based on how much your manager likes you not how well you perform. Very little room for growth.

2.0
Jan 31, 2018
Recommend
CEO approval
Business Outlook

Pros

Insurance is pretty good 401k matching is good (do have to stay 3 years to be vested) Salt Lake City Manager is really good and cares about her employees If you are looking for a way to start a career in QA, then Hyland is a great company for this. They provide great training for employees and are more than willing to provide tools to ensure employee success. However, plan on never getting a promotion or significant pay increases.

Cons

The work life balance comes with conditions. If you have kids and need to take care of them you are expected to take the day off, rather than Work from home. If you are sick but could work from home, they will not allow it. You will be expected to take the day off or go into the office sick. Most people go in the office sick which result in getting everyone else sick. They pay the Quality Assurance hourly. The pay is quite low for QA. The SLC office is paid higher than the QA people in Ohio, but it is significantly less than the actual market. Most people have left the SLC office because they can make more money else where. Hyland will do nothing to retain you. They company feels that they have enough applicants that you can be replaced. If interviewing ask how many people have left within the past year and the primary reason why. Because you are hourly you are constantly under pressure to get your hours in. You will be told it is ok to work less than 40 hours as well and OT can happen at times but it is tightly monitored. They don't want people working more than 45 hours and you still have to get permission for that and justify working the OT. The corporate office, in Ohio, is constantly reorganizing the Development/QA group. They do it so they don't have to provide promotions or raises. The most recent reorganization demoted all employees to entry level and removed most managers, who have since been required to re-interview for a position within the company. If you work for the SLC office, you are going to be in for a shock. You will not believe a large tech company would have such a poor office and work environment. There are homeless that sleep outside and around the building. There are drug deals that happen in the parking garage. You will occasionally get emails about needles in a bathroom, or that more cops will be patrolling the parking lot . The office size has been cut in 1/2 and it feels like the office is on the verge of closing. The desk spaces are cramped and the selection of food is limited. Plan on buying your own water, because they are always out and the tap water is pretty gross. It really doesn't even come close to what you will read about Hyland or their other office campuses. There is really no pride in the Salt Lake city location. When comparing the SLC office to any other company in the area every other company has a nicer campus, better pay, and more perks.

1.0
Jul 13, 2017

Decent place to start. Little to no chance to succeed long term.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Freebies, Parties, Random prizes/gifts - Free snacks/candy/coffee - Mostly relaxed environment. - Mostly friendly coworkers - Work/Life balance. Hyland is great about family emergencies, flex days, PTO, etc. Can't really complain here at all. If you stay long enough, 8yrs or so, you get a 1 month "sabbatical" ... because, that's apparently a thing.

Cons

- Subpar salaries and titles. Unless you know a manager well, expect to be offered 10-25% below market value and a title that is 1 or 2 steps below your qualifications elsewhere. - No opportunities for advancement. Expect to stay more or less where you are first assigned for 3-5 years. Expect to move up or down one seniority level after 5-10 years, possibly due to job reclassifications. Expect to feel the need to move on after 1-2 years, tops. Expect very minimal raises each year. - Somewhat boring work. Document storage and retrieval. Form Processing. Necessary, consistent, but very blah. - Favoritism / nepotism gone wild. If you have an "in" with a manager: you're free to take credit and eventual ownership of others' work while contributing very little, if anything to the project yourself; you're likely to get a slightly larger portion of the meager bonus and yearly raise pool; you'll eventually slip into one of the hundreds of mid-level "management" type positions. If you don't have an in, expect to contribute the bulk of the work and receive absolutely nothing for the effort. - Far too many mid-level "management" positions. It's hard to determine who is actually in charge at Hyland and once you do figure it out, you're left wondering how and why they were ever promoted. Incompetence is rampant and the fear of the unknown keeps innovation and significant progress well at bay. Team leads and more senior folks almost always opt for the status quo, in roughly equal parts due to fear of not understanding the technology, fear of calling attention to themselves, and fear of losing the tenuous grasp they have on their seniority. - Communication and coordination between teams is nonexistent. On numerous occasions my team had completed or nearly completed a lengthy project, only to find that one or more other teams had been working concurrently on the exact same thing. I think this is mainly growing pains for Hyland, trying to shift from a startup-type culture into more of a typical corporate culture. Everyone ... and no one is "in charge", so teams typically work in silos. - Culture / Benefits / Perks going downhill. Since I started at Hyland, the amount and quality of employee perks has seemed to rapidly go downhill. Benefits have stayed somewhat consistent, but were never great. To the company's credit, they are still trying hard to maintain the "fun company to work for" persona. The yearly Christmas party is a bit awkward, but fun. As the company has grown, it has become increasingly difficult to trade a slightly subpar salary for the decreasing perks.

Viewing 82 - 84 of 1,493 Reviews

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