Hyland reviews

Some growing pains with communicating between various offices and don't really get the impression that there is any significant push to do something about it. Pay and benefits are nothing to write home about, but they make you feel like you should be grateful about the pay and benefits because so may people in the area are out of work. Many of the benefits only benefit you if you're married and have kids. Tuition reimbursement would be great. Middle management lacks vision (takes orders) and is generally inexperienced and it shows. There are definitely strides being made in this area. Difficult if not impossible to grow as a professional due to lack of opportunities and encouragement within your current position. People seem to be picked for positions before they're posted internally, so it feels like a pointless exercise to even apply except to let people know you're looking. Some managers' decisions seem to be made on a whim without exploring if someone else has solved the problem before or considering how it will impact others. It can get very loud and disruptions are frequent. There aren't enough quiet spaces for those times when you need a couple of hours to concentrate on something without interruption. Access to equipment for self directed learning is limited and usually you can't do everything you need to do when you do get it.

Finding Glassdoor has been very validating. I’ve read many reviews that echo some of what I encountered during my unfortunate years at Hyland, so I thought I should add my comments. Some of the issues I’ve read cover Sales and Development. Let me add IT to the list. The prevalent requirement is fitting into their predefined culture. There seems to be such a distorted emphasis on “Family” that meetings with your manager can consist of unnecessary personal information, and you’re expected to return similar. Hard work is secondary and management can clearly cross lines between personal and professional. If you try to make it clear you just want to focus on the work, it is taken poorly and work you will do…, in abundance. Assignments will be piled higher and higher, and the more you can do, the more you will get. But the minute you express concern about it, you are then labeled as “not a team player”. Be the manager’s buddy and enjoy easy street, or expect a higher workload and suffer heavy scrutiny. And if there’s nothing to scrutinize, they’ll invent something. Even though HR recognizes and acknowledges some of the problems, they either do nothing or make matters much, much worse. You’re completely on your own. Management is built around a double standard, two-faced, gangland mentality, and when the astronomical stress level begins to take its toll on your health, it’s over. If you're looking to move up within the company, that comes from selling out. Team Leaders with a clear understanding of the improper conduct have compromised themselves for the sake of a promotion. Conform or be tossed. The playground surface environment is only masking the warzone brutality at the core. Once you are targeted, you’ll have no choice but to leave the company with battle scars as souvenirs. I never imagined a working environment could be so bizarrely outrageous and unprofessional. One can try very hard to focus on the seemingly positive aspects of the job and the company, but it’s eventually unavoidable to see behind the mask. The persistent requests for feedback and honesty will be twisted and used against you. They carefully cultivate lies by emphasizing absent “core values” for appearances only; such as Honesty, Integrity and Fairness. I saw none of these. Hyland Software reminds me of that old children’s story in which the kids are lured into the gingerbread house, only to be thrown in the oven. And this is a very kindly minimalistic recount of my experience with the company.