ICF reviews

3.7

69% would recommend to a friend

(2,743 total reviews)
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John Wasson

82% approve of CEO

53% positive business outlook

ICF has an employee rating of 3.7 out of 5 stars, based on 2,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICF employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Aug 29, 2024

Horrible underpaying company

Recommend
CEO approval
Business Outlook

Pros

You fill out a timecard and get money afterwards

Cons

Bottom of the barrel on salaries, you can do amazingly and you still will only get a few percentages of a raise at most (you most likely will just get a 1%, if that, raise). Zero bonuses. Due to high inflation you are actually getting a smaller paycheck even if they're claiming they're "giving you a raise". Horrible managers. Terrible policies. Zero room for growth. Benefits are awful. Avoid

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ICF Response
1y
Thank you for sharing your concerns. We understand that compensation and benefits are key to job satisfaction, which is why we take the time to negotiate and ensure your needs are met before you even join the company. We also recognize that it can be challenging to discuss salary increases once you are on board, but with the right preparation and conversations, you can effectively advocate for more. Have you taken a look at the learning hub on the intranet? There are guidance documents for those conversations, which we call impact conversations. There are also learning paths to show where you can grow within the company based on your level and interests. One last resource you might want to consider is Mentor Connect. You never know when there may be some good advice someone has or even connections that can help you grow in unexpected ways. It may take some time to achieve your goals and aspirations, but persistence pays off. -AS
1.0
Apr 29, 2024

Run!

Recommend
CEO approval
Business Outlook

Pros

It's a job, that's it.

Cons

Training lasts for two weeks,yet there is important information that is still omitted. For instance they don't tell you that you will have to ask the respondents personal sexual questions that would make anyone uncomfortable. The system they use to track adherence is faulty making it impossible to meet metrics. You will held accountable for the amount of refusals you receive as if it's your fault people don't want to do surveys. You will be told to rebut when a respondent says no. You will be calling people who have requested to be removed from the call list, creating further abrasion ane exposing the interviewer to more irate people. All time spent manually dialing counts against you. If you have to use the bathroom, be prepared to receive a dock in pay. If you are a bilingual Interviewer, you will be expected to read verbatim surveys that are full of errors sounding like a complete idiot on the phone. Also, be prepared for the phone system and VPN to go down several times a day despite being hardwired which is the requirement.

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ICF Response
2y
Thank you for taking the time to leave a review. I hope you had an opportunity to voice your concerns before you left ICF. --- SS
Viewing 178 - 180 of 2,743 Reviews

Glassdoor has 3,015 ICF reviews submitted anonymously by ICF employees. Read employee reviews and ratings on Glassdoor to decide if ICF is right for you.