ICF reviews

3.7

69% would recommend to a friend

(2,743 total reviews)
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John Wasson

82% approve of CEO

53% positive business outlook

ICF has an employee rating of 3.7 out of 5 stars, based on 2,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICF employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jun 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Loved the autonomy I was given to do my job. Pay was more than typical for my skill and location. Working from home was great and this company strives for net zero carbon as a company. Seems that people hired are very experienced in their field. You are working with some fine professionals, for the time that they stay with the company before they leave.

Cons

I was hired to work on a contract project and was promised opportunities to learn and develop/advance in the company. Brought on as a senior associate. It was clear after a year, this company had some very big problems, namely: 1. Poor leadership fails to inspire/motivate employees, recognize/reward hard work 2. Bad communication and lack of openness creates mistrust and lack of cooperation among groups 3. They make it clear billable hours are all they care about...they do NOT invest in developing/nurturing talent....development/training/mentoring is not happening at ICF. From the very beginning, they were cagey about questions regarding retention in the company and rightly so. It seems the only way to move up is to get out of ICF and apply for another position elsewhere. This became increasingly more apparent as I saw more and more people leave after 1-2 years only with the company. This is not a company people stay with long tenure, as advancing in the company into higher management is nearly impossible. You are basically told to stay in your lane and keep plugging along, don't get inventive or try to suggest ideas....and as long as you do your job, provided the contract is renewed, you will have a job. This is all contract work, so the day your contract is not renewed, you'll be let go, don't expect the company to try to find you work somewhere else in the company, and you are made very aware of this fact very early on. Also don't try to diversify and work extra hours in other contracts to learn more about the company outside your area, since there is no interest for managers to help other contracts out. No teamwork mentality here, you are on your own and camaraderie and cooperation is dead. (Unless you can bill the client, no one is interested in you putting forth the extra effort.) Salary increases, forget it...its not in the budget and you "already make more than you should." so again and again, you are made to feel as though you are not valued in the company. Training and conferences, not going to happen since "its not in the budget." I was a speaker at a conference presenting about the work we were doing and I still had to use vacation time and pay out of pocket for it. Managers were picked based on age and not competence or ability to lead. We had two managers lead our group (in 3 years due to turnover) and both were poor at communicating, tact and leadership skills. It was very evident when they were stressed, because it was passed onto our group in the form of poor communication that was strained, amiss and below tactful. Many business processes (proposal development, overall project management, budgets) remained very secretive due to the high turnover in the company. Not a lot of communication downwards and very little opportunity to communicate upward. All in all, the group I worked in, EE&T, was very dysfunctional and it shows with the drove of people leaving the company. There is no mentoring or motivating either, which is sad in a company filled with such a large number of smart and bright professionals. I left on my own accord after finding another job that pays less working for a company that made it clear to me at the beginning that its employees are its #1 asset and they are treated as such. I left primarily because it became clear that ICF does not care about its employees or nurturing their development and career.

2.0
May 20, 2014

Poor management, low pay and little reward for going over and beyond.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the most part like the people I work with.

Cons

Poor management, no leadership, collaborative environment leads to lack of direction, poor communication, few rewards for working hard and delivering exemplary results. Known in the industry to be cheap in terms of pay.

1.0
Apr 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible working opportunities. Decent benefits if you opt for the most expensive. No raises in the past 4 years. Personal growth and training is there in theory but not practice. Lots of new project acquisition.

Cons

Health Benefits decreased, No vision from upper level management, no training, verbal bullying in office (esp. meetings) condoned and borderline encouraged. Personal growth not emphasized whatsoever. Awful work-life balance. They rely on government contracts to keep funding.

Viewing 217 - 219 of 2,743 Reviews

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