ICON reviews

2.4

22% would recommend to a friend

(67 total reviews)

Jason Ballard

38% approve of CEO

20% positive business outlook

ICON has an employee rating of 2.4 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ICON employee rating is 35% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

67 reviews
1.0
Apr 14, 2023

Chaos and disarray

Recommend
CEO approval
Business Outlook

Pros

Cool mission that can have a real impact

Cons

Company spin machine is very effective at putting out cool articles and news headlines, but the ground reality and mood among employees are a far cry as evidenced by the poor reviews here. Icon has been bleeding cash and laid off more than a quarter of the workforce in Jan 2023. Additionally, a large chunk of employees decided to take voluntary severance because of the poor morale and lack of direction which is pervasive. Leadership is inexperienced and constantly keep changing targets and direction. For most directors and VPs, this is their first leadership position and this inexperience shows up in dysfunctional organizations and lack of clear direction to their teams. Senior leadership is more interested in managing optics and putting out PR articles in the press instead of focusing inward on running the company.

2.0
Apr 14, 2023

Management ADHD

Recommend
CEO approval
Business Outlook

Pros

Cool technology for a ‘good’ cause.

Cons

Cowboy pre-madonna’s who stress more about social media brownie points than making things happen. They have difficulty staying on task.

1.0
Apr 13, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay, snacks, subsidized lunch, coworkers.

Cons

Consistent lack of planning means working 7 days a week and sometimes 24 hour shifts. The senior leadership is clueless to the abilities of their own technology and opted to layoff 33% of those that could improve it across the board. How a group of investors could fund this venture after seeing what the exact same leadership team did to Treehouse is beyond me.

Viewing 52 - 54 of 67 Reviews

Glassdoor has 76 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.