ICON reviews

3.5

63% would recommend to a friend

(5,321 total reviews)
avatar

Barry Balfe

54% approve of CEO

49% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Mar 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Salary is quite ok and benefits

Cons

It's all about the metrics and quantity, not quality. They put people to do just anything just to reach the goals and employees are not satisfied. Training and management is sometimes horrible. Quality suffers when people are just pushed to run to reach the metrics. They don't count other work than the site visits...

1.0
Mar 14, 2015

Noble work, lousy company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You know you are doing work that is helping sick people Some lower-level employees are very nice to work with

Cons

Extremely rigid corporate environment where employees are treated like drones US employees have had sick time taken away, so you must choose between being sick or taking vacation. As a result, most employees come to work sick and get everyone around them sick. Health insurance costs double each year. Salaries in no way keep pace. No creativity or innovation is encouraged. Managers are discouraged from giving any positive feedback; nothing is ever good enough, even when goals are exceeded.

5.0
Mar 11, 2015

Friendly environment and wonderful people!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The biggest compliment an employer can give an employee is asking them what they think! I love the fact that I can go to my director or even my VP and share my thoughts. It’s great to know my voice is not only heard, but also how I feel matters. The leadership cares and will do what they can to make us happy. ICON has an excellent focus on supporting and helping current staff grow into the roles they choose.

Cons

No workplace is perfect but here you can make yourself part of the solution

Viewing 5113 - 5115 of 5,321 Reviews

Glassdoor has 6,573 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.